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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team as a Retail Operations Manager!
We are seeking a highly experienced Retail Operations Manager to oversee and enhance our retail operations across Saudi Arabia. The ideal candidate will have a strong background in luxury retail or jewellery, and a proven ability to drive sales, optimize store performance, and ensure a premium customer experience.

Key Responsibilities:
  • Oversee the day-to-day operations of multiple luxury retail stores across Saudi Arabia, ensuring high standards of service, product presentation, and operational efficiency.
  • Develop and execute retail strategies to drive sales performance, customer engagement, and market expansion.
  • Manage and mentor store managers and retail teams, fostering a culture of excellence, teamwork, and continuous improvement.
  • Ensure compliance with Saudi market regulations, brand guidelines, and company policies.
  • Optimize inventory management, merchandising, and store layouts to enhance the customer experience and maximize revenue.
  • Monitor KPIs, sales performance, and customer trends, implementing corrective actions where necessary.
  • Develop and maintain strong relationships with key stakeholders, including mall management, suppliers, and VIP clients.
  • Collaborate with marketing teams to execute promotional campaigns, seasonal launches, and brand activations.
  • Lead expansion initiatives, including new store openings and market penetration strategies.

Requirements:
  • 10+ years of experience in Saudi Arabia in a retail operations role, preferably in jewellery, luxury fashion, or high-end retail.
  • Strong understanding of Saudi retail market dynamics, customer preferences, and business regulations.
  • Proven leadership skills with experience in managing multi-store operations and large retail teams.
  • Expertise in sales performance management, inventory control, and merchandising strategies.
  • Excellent communication skills in English and Arabic (preferred).
  • Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
  • Ability to work in a fast-paced, customer-centric luxury retail environment.

Preferred Qualifications:
  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Experience with high-end jewellery brands or international luxury retail chains.
  • Strong network within the luxury retail and jewellery industry in Saudi Arabia.

Requirements

  • No experience required

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