Sales & Account Management Expert📣 Job Ad

About the Sales & Account Management Expert Role

stc is seeking a Sales & Account Management Expert to join our team in Riyadh. This full-time position requires 5-10 years of experience in sales and account management. The role holder will be responsible for driving sales growth, managing client relationships, and ensuring customer satisfaction within the specialized business-critical services sector.

Core Responsibilities

The primary focus of this role is to achieve sales targets and maximize revenue generation. Key responsibilities include:

• Driving account planning and execution through sales representation, customer relations, market opportunity exploration, and sales operations monitoring to identify performance issues.
• Leading client interactions at an organizational level and communicating customer requirements to relevant stakeholders.
• Overseeing customer service delivery and operations to ensure consistent customer satisfaction.
• Identifying and developing new sales opportunities through cross-selling and up-selling to achieve required targets and maximize revenue.
• Developing and implementing comprehensive sales go-to-market strategies and sales plans to achieve commercial excellence.
• Coordinating with supply chain and marketing functions for sales forecast analysis.
• Building and maintaining long-term client relationships by providing excellent customer experiences and prioritizing client interests.
• Managing customer complaints from opening to closure, coordinating with relevant functions for accurate and timely resolution.

Qualifications and Experience

Candidates for this role should possess the following qualifications:

• A Bachelor's degree in Business Administration, with a specialization in Sales preferred, or a related field.
• A minimum of 5 years and a maximum of 10 years of relevant experience in sales and account management.

Role Context and Location

This is a full-time position based in Riyadh. The role holder will be instrumental in implementing and maintaining operational governance frameworks for business-critical services, ensuring alignment with internal SLAs, regulatory requirements, and company policies.