Sales Supervisor
in Jathr Medical Company
6 minutes ago
| Salary | ||
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Al Mughrazat, Riyadh |
Supervising the patient experience from the first contact to after the visit, and ensuring a consistent and professional level of service.
Managing inquiries and complaints professionally, addressing feedback quickly, and escalating what is necessary to management.
Coordinating doctors' schedules and resolving conflicts to ensure a smooth flow and an excellent check-in/check-out experience.
Ensuring the accuracy of system entries (appointments, confirmations, cancellations/rescheduling, no-shows, patient data).
Increasing the conversion rate of inquiries to bookings through a consultative selling approach and guiding the patient to the most suitable option.
Implementing and following up on follow-ups for unbooked cases within 24 hours to convert them into appointments.
Supporting the sale/renewal of packages in coordination with the doctor and in line with the treatment plan.
Reviewing daily performance indicators (bookings, cancellations, no-shows) and summarizing key observations and opportunities.
Requirements
- GOSI Registration Required or Sponsorship Transfer
- Requires 2-5 Years experience
- Expert or Advanced in English
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