Sales Supervisor📣 Job Ad

in Abm

about 19 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Role Purpose
To supervise all the Sales team within the specified division, by monitoring performance, training, coaching, and knowledge sharing to ensure that set targets are achieved. The job holder will also support the line-manager in identifying new business opportunities and analyzing current business potentials, competitors, and products.

Job Accountabilities & Activities

Operations:
- Monitor, coach and motivate the Sales team, ensuring 100% performance.
- Achieve monthly, quarterly, and yearly target.
- Ensure the latest update availability of products & business solutions.
- Train the team to provide excellent Sales revenue.
- Improve customer management & communication skills.
Business development:
- To have market intelligence and develop the business in different market segments.
- Maintain good yearly business growth.
- Identify new business opportunities.
- Retain the existing customer base and expand business by opening new accounts, segments, and areas.
- Stay up to date with the latest products and solutions related to the specified business division for better implementation.
- Jointly with the sales team, review & evaluate to draw an account map for the best decision-making process.
Analysis:
- Analyze business potentials, competitors & products in the same sector.
- Penetrate new market sectors.
- Position the company business & products value based on market & customers’ needs.
- Identify the targeted customers to provide their needs in a timely and efficient way.
- Analyze customers' business challenges to offer comprehensive proposals and solutions.
Market intelligence:
- Understand the market situation and challenges.
- Determine market segmentation.
- Define the market trend & needs.
- Identify competitors’ capability.
- Develop the business in different market segments.
Reporting:
- Monitor and generate daily/weekly and monthly reports for each sales member.
- Prepare regular monthly and fortnightly forecasts.

Education & Certifications
University degree in Engineering, Business, Sales and Marketing, or any related field.

Required Years Of Experience
4-5 years experience selling printing and Managed Print Services (MPS) Solutions.

Requirements

Requires 2-5 Years experience

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Key Responsibilities:

Supervise and support store managers and supervisors in the area; provide coaching, feedback, and development to improve team capability and achieve sales objectives.
Develop and implement area sales plans, promotions, and local merchandising strategies to drive traffic, conversion, and average transaction value.
Monitor store and area KPIs (sales, conversion, average basket, shrinkage) regularly; prepare reports and recommend corrective actions to meet targets.
Conduct regular store visits to evaluate customer experience, visual merchandising, stock availability, and compliance with company standards; provide actionable feedback to store teams.
Support inventory management and replenishment processes across the area by coordinating with supply chain and store teams to ensure product availability and minimize stock discrepancies.
Drive recruitment, onboarding, and training activities for store leadership roles in the area; assist with scheduling and workforce planning to ensure adequate coverage.
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Qualifications & Experience:

High school diploma or equivalent required; bachelor’s degree in Business, Retail Management, or related field preferred.
Minimum 3–5 years of retail experience with at least 2 years in a multi-store supervisory, area, or field sales role preferred.
Proven track record of achieving sales targets and improving store performance across multiple locations.
Experience with inventory control, merchandising, and basic financial controls at store or area level.
Legal authorization to work in the designated country and willingness to travel within the assigned area as required.

Required Skills:

Strong leadership and coaching skills with the ability to develop and motivate diverse store teams.
Commercial mindset with analytical skills to interpret sales data, identify trends, and translate insights into action.
Excellent communication and interpersonal skills to build relationships with store teams, customers, and cross-functional partners.
Organizational ability and attention to detail to manage multiple priorities, store visits, and projects across the area.
Proficiency with point-of-sale systems and common business tools (email, Excel) preferred.
Self-motivated and able to work independently with sound decision-making and problem-solving skills.
Flexibility to work retail hours, attend evening or weekend events, and travel frequently within the area.

Personal Attributes:

Customer-focused, professional, and approachable with a positive attitude.
Results-driven, resilient, and proactive in delivering commercial outcomes.
Reliable, punctual, and trustworthy with high integrity and commitment to confidentiality.

We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.

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Full-time

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What You'll Be Doing
As Sales Supervisor, you will lead the team in delivering a premium, consultative customer journey that reflects Dyson’s innovation-led luxury positioning. You will champion technology-driven, demo-led selling to bring products to life, drive commercial performance through compelling storytelling, and ensure flawless in-store execution and operational excellence. Acting as the key bridge between retail teams and management, you will uphold brand standards, elevate service quality, and consistently exceed sales targets.

Responsibilities

Accountability of sell-out target regional level
Build and maintain Retailer store manager relationships
Direct responsibility of top 5 stores in the assigned region
Cascade and distribute monthly sales target by POS per day and report to management
Support in-store marketing activations are properly conducted and submit the execution reports
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Ensure merchandising guidelines have been met for stores and coordinate with Dyson retail team any fixture installation or new product rollout
Coordinate with internal/external stakeholders for products and skills training
Ensure in-store stock is at an appropriate level in the assigned region
Engage Experts team with Chalhoub initiatives and development programs

What You’ll Need To Succeed

Strong Management Skills – Able to plan, organize, and oversee tasks and teams to ensure successful execution of objectives
Excellent Communication Skills – Clear, confident, and effective communicator across different audiences and organizational levels
Fluent in English – Advanced proficiency in spoken and written English
Proven Leadership Ability – Demonstrates strong leadership qualities, guiding teams with vision, motivation, and accountability
Electronics experience

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We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

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