Sales Supervisor

Role Purpose
To supervise all the Sales team within the specified division, by monitoring performance, training, coaching, and knowledge sharing to ensure that set targets are achieved. The job holder will also support the line-manager in identifying new business opportunities and analyzing current business potentials, competitors, and products.

Job Accountabilities & Activities

• Operations:
  • Monitor, coach and motivate the Sales team, ensuring 100% performance.
  • Achieve monthly, quarterly, and yearly target.
  • Ensure the latest update availability of products & business solutions.
  • Train the team to provide excellent Sales revenue.
  • Improve customer management & communication skills.
• Business development:
  • To have market intelligence and develop the business in different market segments.
  • Maintain good yearly business growth.
  • Identify new business opportunities.
  • Retain the existing customer base and expand business by opening new accounts, segments, and areas.
  • Stay up to date with the latest products and solutions related to the specified business division for better implementation.
  • Jointly with the sales team, review & evaluate to draw an account map for the best decision-making process.
• Analysis:
  • Analyze business potentials, competitors & products in the same sector.
  • Penetrate new market sectors.
  • Position the company business & products value based on market & customers’ needs.
  • Identify the targeted customers to provide their needs in a timely and efficient way.
  • Analyze customers' business challenges to offer comprehensive proposals and solutions.
• Market intelligence:
  • Understand the market situation and challenges.
  • Determine market segmentation.
  • Define the market trend & needs.
  • Identify competitors’ capability.
  • Develop the business in different market segments.
• Reporting:
  • Monitor and generate daily/weekly and monthly reports for each sales member.
  • Prepare regular monthly and fortnightly forecasts.

Education & Certifications
University degree in Engineering, Business, Sales and Marketing, or any related field.

Required Years Of Experience
4-5 years experience selling printing and Managed Print Services (MPS) Solutions.

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What You'll Be Doing
As Sales Supervisor, you will lead the team in delivering a premium, consultative customer journey that reflects Dyson’s innovation-led luxury positioning. You will champion technology-driven, demo-led selling to bring products to life, drive commercial performance through compelling storytelling, and ensure flawless in-store execution and operational excellence. Acting as the key bridge between retail teams and management, you will uphold brand standards, elevate service quality, and consistently exceed sales targets.

Responsibilities

• Accountability of sell-out target regional level
• Build and maintain Retailer store manager relationships
• Direct responsibility of top 5 stores in the assigned region
• Cascade and distribute monthly sales target by POS per day and report to management
• Support in-store marketing activations are properly conducted and submit the execution reports
• Monitor market conditions and competitors' products, prices, and sales
• Ensure merchandising guidelines have been met for stores and coordinate with Dyson retail team any fixture installation or new product rollout
• Coordinate with internal/external stakeholders for products and skills training
• Ensure in-store stock is at an appropriate level in the assigned region
• Engage Experts team with Chalhoub initiatives and development programs

What You’ll Need To Succeed

• Strong Management Skills – Able to plan, organize, and oversee tasks and teams to ensure successful execution of objectives
• Excellent Communication Skills – Clear, confident, and effective communicator across different audiences and organizational levels
• Fluent in English – Advanced proficiency in spoken and written English
• Proven Leadership Ability – Demonstrates strong leadership qualities, guiding teams with vision, motivation, and accountability
• Electronics experience

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.