Senior Manager Operational Readiness📣 Job Ad

About Qiddiya and the Role

Qiddiya Investment Company is seeking a Senior Manager Operational Readiness to join its team in Riyadh, Saudi Arabia. This full-time role is central to preparing Qiddiya's innovative entertainment and cultural projects for launch and sustained operation. The Senior Manager will lead and coordinate all aspects of operational preparedness, ensuring the successful delivery of world-class facilities.

Purpose of the Role

The primary purpose of this position is to ensure the seamless launch and ongoing operation of Qiddiya's facilities. This involves a strong focus on strategic planning, effective risk mitigation, and robust cross-functional collaboration. The role is critical in delivering exceptional guest experiences from the outset and throughout the operational lifecycle of projects.

Key Responsibilities

• Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives.
• Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases.
• Lead readiness assessments to identify risks, gaps, and opportunities, and develop mitigation strategies to ensure successful project launches and sustained operations.
• Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards.
• Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership.
• Drive continuous improvement by leveraging best practices and industry standards in operational readiness.
• Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience.

Required Qualifications and Experience

• Demonstrated experience in operational management or readiness.
• Proven track record in a senior leadership role.
• Experience preferably within the entertainment or large-scale infrastructure sectors.

Work Type and Location

This is a full-time position based in Riyadh, Riyadh, Saudi Arabia. The role involves working within a dynamic environment focused on the development and launch of major entertainment and cultural projects.

Application Information

Candidates who meet the specified requirements are encouraged to apply. This role offers an opportunity to contribute to significant projects within Qiddiya Investment Company.