Shared Services Excellence Manager📣 Job Ad

About the Opportunity

Nextwo Co., a talent acquisition and recruitment partner in Saudi Arabia, is seeking a Shared Services Excellence Manager for one of its trusted clients in the Saudi banking sector. This full-time role is based in Riyadh, Saudi Arabia, and offers an opportunity for a senior professional to contribute to a leading financial institution.

Role Overview

The Shared Services Excellence Manager will lead and oversee critical shared services functions within a prominent bank. The position focuses on driving operational excellence, strengthening governance, and enhancing performance management across shared services.

Key Responsibilities

• Lead Shared Governance, Risk & Compliance (GRC) across shared services functions.
• Oversee Shared Services Budgeting & Financial Control, including effective financial planning, monitoring, and governance.
• Develop, implement, and manage the Shared Performance Management & KPI Framework to drive operational effectiveness and business performance.
• Drive Shared Services Excellence and Continuous Improvement initiatives to enhance efficiency, service quality, and organizational performance.
• Collaborate with executive leadership and cross-functional stakeholders to strengthen governance, financial control, and operational excellence.
• Monitor performance, identify improvement opportunities, and implement initiatives that optimize shared service operations.

Required Qualifications and Experience

• 10–15 years of relevant experience in Shared Services, Operational Excellence, Governance, Performance Management, and Financial Oversight.
• Proven experience leading Shared Governance, Risk & Compliance (GRC).
• Strong experience in Shared Services Budgeting & Financial Control.
• Hands-on experience developing and managing Performance Management & KPI Frameworks.
• Demonstrated success in driving Shared Services Excellence and Continuous Improvement initiatives.

Essential Skills

• Excellent leadership skills.
• Strong stakeholder management abilities.
• Advanced analytical skills.
• Strategic planning capabilities.

Preferred Candidate Profile

• Previous experience within the Banking or Financial Services sector.
• Preference will be given to Saudi nationals.