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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Our Team!
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional at Mandarin Oriental Al Faisaliah, Riyadh.

Role Overview:
As a Health Club Receptionist, you will play a vital role in delivering exceptional service in the Health Club Department. Your responsibilities will include:
  • Booking all Health Club treatments and explaining services to guests.
  • Executing POS sales, including retail transactions.
  • Checking in and checking out guests professionally.
  • Maintaining cleanliness and hygiene in the work area.
  • Providing warm welcomes and tours for guests.
  • Assisting in the smooth flow of the guests’ journey throughout the day.

About You:
We expect you to have:
  • Knowledge of current Health Club trends in the industry.
  • Excellent interpersonal and communication skills.
  • Understanding of holistic concepts relevant to guest wellbeing in a spa environment.

Our Commitment to You:
We offer unique learning and development programmes for your career growth, competitive salary, health insurance, and wellness programmes to ensure a balanced work-life. Join us and enjoy the benefits of the MOstay programme, allowing you to stay at Mandarin Oriental properties around the world.

Requirements

  • Females-only workplace
  • For Saudis Only
  • No experience required

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Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us to make every moment matter? Our first-class SPA Team is the heart of the house, providing a warm welcome and happy smile while striving to deliver a hospitality experience that exceeds expectations.

Key Responsibilities:
  • Support the smooth running of the SPA department, ensuring the highest level of guest journey and experience.
  • Work as part of a team to maximize guest satisfaction and comfort, promptly addressing guest inquiries and problem resolution.
  • Take responsibility for the duties assigned, ensuring timely and professional execution.
  • Deliver on departmental plans and objectives, meeting hotel initiatives and targets.
  • Collaborate effectively with your team to control costs and inventory while achieving productivity and performance levels.
  • Build and maintain effective relationships, promoting company culture and values.
  • Ensure compliance with all legislation and best practice activities, performing necessary follow-ups.

Qualifications:
  • Experience in the SPA is beneficial but not essential.
  • Hands-on approach with a positive work style.
  • Commitment to delivering exceptional guest service and passion for hospitality.
  • Ability to find creative solutions and take ownership of tasks assigned.
  • Personal integrity and the ability to work in an excellence-driven environment.
  • Experience with IT systems across various platforms.
  • Strong communication skills.

Why Join Radisson Hotel Group?
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  • Build a great career with investment in your growth and learning.
  • Experience team spirit in an inclusive and fun workplace.
  • Lead with ambition and make a difference in hospitality and beyond.
  • Enjoy exclusive global benefits, alongside local perks and rewards.

Join us in shaping the future of hospitality and let’s make every moment matter.

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