Cleaning and Housekeeping Supervisor📣 Job Ad

About the Role
Join Raffles Hotels & Resorts as a Housekeeping Supervisor and be a part of an extraordinary luxury experience at Raffles The Red Sea, located in the majestic Red Sea Project. We are committed to providing an exquisite atmosphere blending elegance and sustainability, catering to discerning visitors.

Key Responsibilities

• Operational Supervision & Quality Assurance: Oversee daily housekeeping tasks for guest rooms and public areas while ensuring cleanliness and brand standard compliance.
• Guest Experience & Service Excellence: Maintain impeccable room standards, addressing guest requests and concerns proactively and professionally.
• Team Leadership & Development: Lead, coach, and motivate the housekeeping team, ensuring high service culture and performance standards.
• Coordination & Communication: Work closely with other departments to ensure seamless operations and timely communication regarding room status.
• Standards, Safety & Compliance: Enforce grooming, hygiene, and safety standards, ensuring compliance with hotel policies and security procedures.

Qualifications

• 2-4 years of experience in luxury hotel housekeeping, with supervisory experience preferred.
• Diploma or certificate in Hospitality or Housekeeping Management is an advantage.

Skills & Competencies

• Strong leadership and organizational capabilities.
• Exceptional detail orientation and quality-focused.
• Effective communication and time management skills.
• Proficient in housekeeping and property management systems preferred.

Personal Attributes

• High standards of professionalism and cleanliness.
• Calm and composed under pressure with a focus on guest satisfaction.
• Trustworthy, flexible, and dependable.

Additional Information

• Experience in project coordination and pre-opening phases preferred.
• Proactive approach with ownership and accountability towards duties.
• Impeccable grooming standards aligning with luxury expectations.

Join Raffles The Red Sea as a Housekeeping Supervisor

Be part of a luxury and lifestyle experience at Raffles The Red Sea, positioned in the breathtaking Red Sea Project. We are committed to offering our guests unparalleled hospitality within a refined environment. As a Housekeeping Supervisor, you will play a crucial role in ensuring our standards of cleanliness and service excellence are consistently met.

Key Responsibilities:

• Operational Supervision & Quality Assurance: Oversee daily housekeeping operations, ensuring that guest rooms and public areas reflect Raffles' cleanliness and presentation standards.
• Guest Experience & Service Excellence: Address guest requests and concerns professionally; coordinate special setups and bespoke arrangements for VIPs.
• Team Leadership & Development: Lead and motivate housekeeping staff, providing training and feedback to enhance performance and adherence to Raffles service culture.
• Coordination & Communication: Liaise with various departments to ensure smooth operations and report any maintenance issues effectively.
• Standards, Safety & Compliance: Enforce hygiene and safety standards, ensuring compliance with hotel policies and sustainability practices.

Qualifications:

• Minimum 2–4 years of housekeeping experience in a luxury hotel.
• Previous supervisory experience is preferred.
• Diploma in Hospitality Management is an advantage.
• Strong organizational and communication skills.
• Ability to manage a diverse team and maintain focus under pressure.

We invite you to be part of a team that represents the essence of luxury hospitality. At Raffles, we value diversity and welcome applicants from all backgrounds.

Join Our Team at Jumeirah The Red Sea!

We are thrilled to announce an exciting opportunity for a Butler – Guest Experience to join our esteemed team at Jumeirah The Red Sea. As a leader in luxury hospitality, Jumeirah is renowned for delivering exceptional service across our global portfolio. This role offers a unique chance to create memorable experiences for our guests.

Key Responsibilities:

• Greet and escort guests to their rooms, handling luggage and ensuring room cleanliness.
• Anticipate customer needs, particularly for those with special requirements, and provide tailored services.
• Process orders accurately while maintaining an in-depth knowledge of menu items.
• Conduct guest registration and cashiering, ensuring seamless communication.
• Address customer dissatisfaction promptly and professionally according to company procedures.
• Maintain cleanliness and stock levels in the Butler Pantry and Reception Desk.

Candidate Profile:
The ideal candidate will possess:

• A relevant Technical/Vocational Diploma.
• 2-3 years of experience in the international luxury hospitality sector.
• Intermediate proficiency in Microsoft Office software.
• Strong leadership skills and attention to detail.
• Experience in a multicultural environment.

What We Offer:
At Jumeirah, we are committed to creating a supportive workplace where every colleague is valued and can thrive. Our benefits include:

• An inclusive work setting with professional development opportunities.
• Colleague discounts on food, beverages, and accommodations.
• Health care and insurance benefits.
• Competitive salary structure with performance incentives.

We invite you to apply and become a part of our distinguished team dedicated to hospitality excellence.