Strategic Account Manager📣 Job Ad

About the Role

Kidde Global Solutions, a global leader in Fire and Life Safety solutions, is seeking a strategic Account Manager to join its commercial brands Edwards / Kidde. This role focuses on managing and expanding sales of advanced fire alarm solutions, aspirating smoke detection, and emergency/mass notification solutions within key sectors in Saudi Arabia and the wider GCC region. You will be responsible for building strong relationships with executive decision-makers, driving sales through Edwards sales teams and partner networks, and contributing to the company's mission of protecting people and property worldwide.

Role Responsibilities

• Build and manage strong relationships with key stakeholders in the design, construction, ownership, and operations domains to position Edwards solutions in new and retrofit projects.
• Engage effectively with stakeholders in the data center / mission-critical sectors, including engineering firms, owners and operators of large and co-located data centers, and senior leaders in design, construction, operations management.
• Develop and maintain relationships with C-level executives and decision-makers in the luxury housing and hospitality sectors, including brand and property executives, design and construction leaders, facilities teams, property managers, and design consultants.
• Cultivate relationships with key players in the modular construction industry, such as modular manufacturers, general contractors, developers, and owners.
• Manage relationships across large enterprises and multi-site project portfolios.
• Identify new opportunities, expand demand, and increase market share within target sectors.
• Utilize consultative selling and active listening to identify customer priorities and recommend tailored solutions that meet stakeholder needs.
• Develop and maintain strategic account plans aligned with customer objectives, purchasing criteria, and value drivers.
• Assess customer needs and support the development of tailored solutions, specifications, and proposals across diverse project delivery models.
• Partner closely with sales and technical teams to align strategies and deliver solutions that support customer objectives across target sectors.
• Advise engineers, architects, and decision-makers on standardization, fire and life safety requirements, and applicable codes and standards.

Qualifications and Requirements

• Bachelor's degree minimum.
• Technical certification or Associate's degree (or higher) preferred.
• Minimum 5 years of sales experience required, with a strong preference for at least 2-3 years of executive/end-user/C-suite level sales experience in the fire and life safety industry or an equivalent field.
• Proven experience and strong working knowledge in at least one of the following sectors: Data Center / Mission Critical, Hospitality, or Modular Construction.
• Demonstrated ability to engage with C-Suite decision-makers and engineering managers, understand customer business objectives, identify relevant solutions, and effectively communicate value-added benefits.
• Strong consultative selling skills and a proven ability to manage large, complex corporate accounts across multiple, concurrent sectors.
• Experience in a consultative selling environment, with excellent active listening skills to identify customer needs, build long-term relationships, and deliver tailored solutions that achieve measurable business results.
• Excellent communication and collaboration skills.
• Proficiency in both English and Arabic languages.
• Proficiency in Microsoft O365, collaboration/webinar tools (Zoom, Microsoft Teams, etc.), and Salesforce.
• Possession of a valid driver's license.
• Willingness to travel extensively throughout the region (up to 70%).

Core Competencies

• Fire Alarm Solutions
• Aspirating Smoke Detection
• Emergency / Mass Notification Solutions
• Consultative Selling
• Active Listening
• Account Management
• Strategic Planning
• Communication
• Collaboration
• Microsoft O365
• Zoom
• Microsoft Teams
• SalesForce

Work Environment and Location

This is a full-time position. The preferred location is Saudi Arabia, but relevant candidates residing anywhere else in the GCC region will be considered and encouraged to apply. The role requires extensive travel throughout the region.