Join IHG Hotels & Resorts as a Front Desk Agent!At IHG, we believe first impressions count. We are looking for a talented Front Desk Agent to create memorable experiences for our guests from the moment they arrive. Your role will be vital in ensuring every transaction is seamless and every guest feels welcomed.
Key Responsibilities:- Provide warm welcomes and memorable guest experiences.
- Acknowledge IHG Rewards Club members and returning guests.
- Take, manage, and receive payments for guest bookings.
- Ensure the check-in and check-out process is swift and efficient.
- Anticipate guest needs and offer tailored recommendations.
- Serve as the primary contact for guest inquiries and concerns.
What We Need From You:- Excellent communication skills to engage with guests.
- Problem-solving abilities to create positive resolutions.
- Fluency in the local language; additional language skills are advantageous.
- Basic literacy and tech-savviness for efficient job performance.
What We Offer:We fully support our team with a competitive salary and comprehensive benefits, including a full uniform, impressive room discounts, and exceptional training opportunities. At IHG, we promote a culture of inclusiveness and acceptance. We encourage all backgrounds to apply and strive to provide a welcoming workplace for everyone.
Are you ready to join our global family? Hit the 'Apply' button today!
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