Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
About UsWelcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.
The RoleYour role is to provide first level support for all hardware/software problems and escalate and route complex or unsolved problems to second level support specialists.
Key Area of Responsibilities- Overseeing and managing the hotel's information technology systems, ensuring that technology is used efficiently and effectively to support hotel operations.
- Managing the hotel's technology infrastructure, including computer systems, networks, and databases.
- Ensuring that all technology systems are operating effectively and efficiently and troubleshooting and resolving any issues as needed.
- Overseeing the installation and maintenance of software and hardware systems and ensuring that they are updated and maintained to meet the needs of the hotel.
- Providing technical support to hotel staff and guests and responding to technical questions and issues in a timely and professional manner.
- Developing and implementing technology policies and procedures and ensuring that they are followed by all employees.
- Managing the technology budget and ensuring that it is used efficiently and effectively to meet the needs of the hotel.
- Providing training and support to hotel staff on the use of technology systems and ensuring that they can use technology effectively to perform their jobs.
- Staying up to date with the latest developments in hotel technology and recommending new technology solutions as needed.
- Managing and mentoring a team of IT professionals and ensuring that they can provide effective support to the hotel and its guests whenever needed for operations.
In Return, What We Offer- Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
- Competitive compensation package.
- Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
- Health Insurance coverage whilst in service.
- A supportive and inclusive work environment that values diversity and collaboration.
- Employee Recognition Programmes.
- Daily meals on duty and uniform dry-cleaning services.
- Year-round events of social, wellness programs, charity drives, and sports activities.
Accessibility and AdjustmentsWe welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.
