About Chalhoub GroupWe are the leading partner in the luxury goods sector in the Middle East, with over 600 stores and more than 300 brands. With over 65 years of experience, we have positioned ourselves as key players in the beauty, fashion, and gifting sectors by providing exceptional services to our partners and delighting our customers. We are transforming from a traditional retail distributor into a hybrid retail company that makes luxury experiences accessible to our customers everywhere. To support our next growth phase, we aim to build a world-class team and utilize technology and data to continuously enhance all aspects of our operations.
Job ResponsibilitiesAs a Skin Care Specialist, you will be responsible for achieving sales and optimal targets by ensuring a high level of customer service and professional standards. Your responsibilities will include:
- Providing skin care advice to clients and guiding them through procedures and recommendations using suitable products
- Representing the brand by communicating its values and philosophy through all interactions
- Driving skin care sales during events and promotional launches
- Enhancing the loyalty program (MUSE) to increase registration rates and acquire new customers
- Staying informed about brand offers and promoting them to customers
- Understanding customer purchase behaviors and building strong relationships for future sales opportunities
- Providing exceptional customer experiences across all touchpoints
- Maintaining high standards of operation in sales and services
- Creating daily sales reports and tracking sales closely
- Ensuring adherence to visual merchandising guidelines
- Demonstrating effective use of technology tools to enhance customer experiences
Qualifications for SuccessWe encourage applications from candidates who meet the following criteria:
- Saudi nationality or treated as a Saudi citizen
- High school certificate or diploma
- Preferred experience in skin care
- Strong customer service and sales skills
- Effective communication and negotiation skills
What We Can Offer YouWe will turn your ambitions into reality and help you design your career journey through rich experiences and learning opportunities. We provide diverse career paths for exceptional people, recognizing the value you add. Our competitive benefits package includes health care, contributions to children's education, flexible work policies, and exclusive employee discounts.
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