وظائف نسائية في مكة المكرمة

Company Description
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, ready to welcome guests with high standards and trademark elegance.

Job Description
As a friendly and professional Hostess, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring a positive dining experience. Your responsibilities include:

• Greeting guests warmly upon their arrival
• Managing reservations and seating arrangements efficiently
• Escorting guests to their tables and presenting menus
• Collaborating with waitstaff and kitchen staff to ensure smooth operations
• Maintaining cleanliness of the reception area and dining section
• Handling reservations through phone and online
• Addressing guest inquiries and resolving issues
• Staying informed about menu items and specials
• Assisting in organizing special functions during busy periods
• Promoting special offers to enhance guest experience

Qualifications
We require:

• At least 1 year of experience in a similar role
• Excellent customer service skills and a friendly attitude
• Strong communication skills, proficient in English
• Cultural sensitivity and knowledge of local customs
• Exceptional organizational and multi-tasking abilities
• Flexibility to work various shifts

Join us at Raffles, where we embody a service culture dedicated to excellence.

Join Our Team as a Waiter/Waitress!
Swissôtel Hotels & Resorts is renowned for its dedication to providing exceptional hospitality experiences, and we are excited to welcome new talent to our team through the Tamayyaz Program. This program aims to empower Saudi nationals with the necessary skills and knowledge in the hospitality field.

About the Role: As a Waiter/Waitress, you will report directly to the F&B Supervisor and play a crucial role in delivering high-quality service to our guests. Your responsibilities will include:

• Timely setup of Food & Beverage outlets.
• Maximizing monthly revenue while controlling operational expenses.
• Directly communicating with guests to ensure satisfaction and handling their needs.
• Maintaining cleanliness and organization within the outlet.
• Participating in regular training sessions to enhance service quality.

What We Are Looking For:
This position is open for Saudi nationals only, including fresh graduates. Candidates should possess basic English skills and demonstrate a passion for the hospitality industry. We value interpersonal skills, teamwork, and a commitment to guest satisfaction.

Qualifications:

• Open to candidates with little to no experience.
• Strong communication and interpersonal skills.
• Ability to work flexible hours and maintain a courteous demeanor with guests.

Be part of our exciting journey at Swissôtel Al Maqam, where we create unforgettable memories for our guests!