Join Our Team as a Safety Shift Leader at Hilton!At Hilton, we are dedicated to providing exceptional hospitality experiences. As a Safety Shift Leader, you will play a crucial role in overseeing Reception operations to ensure our guests receive outstanding service.
Key Responsibilities:- Supervise Reception operations for check in/out procedures.
- Support Team Members in handling guest requests and inquiries.
- Ensure high-quality customer service and monitor the performance of the Front Office Team.
- Brief the team on daily events and VIP guests.
- Promote hotel services and drive sales revenues.
- Conduct ongoing training programs and carry out shift handovers.
What We Are Looking For:- Previous experience in a customer-focused industry.
- Positive attitude and good communication skills.
- A commitment to delivering high-quality customer service.
- Excellent grooming standards and IT proficiency.
- Previous supervisory experience in a hotel setting is advantageous.
About Hilton:Hilton is a global leader in hospitality, offering a rich, welcoming experience to guests around the world. We are committed to providing exceptional guest experiences and fostering a supportive work environment for our team members.
