Join Our Established Team as a Debt CollectorBecome part of GymNation, Dubai's premier fitness brand, as we expand our reach into the Kingdom of Saudi Arabia. We pride ourselves on providing unparalleled fitness experiences and promoting a healthier lifestyle.
Responsibilities:- Excellent teamwork, organization, and communication skills.
- Exceptional face-to-face customer service and engagement abilities.
- Ability to listen to customers and negotiate effective solutions.
- Strong and positive telephone communication skills.
- Motivated individual with the capacity to stay calm in challenging situations.
- Familiarity with data entry and analysis.
- Handle credit assessments and make appropriate determinations as per company guidelines.
- Critical thinking skills needed to mitigate credit risk and maintain credit control systems.
- Achieve daily and monthly targets.
- Improve debt collection processes, negotiate payment plans, and maintain accurate records of financial activity.
- Ensure customers pay on time and pursue any overdue invoices.
- Be hard-working, confident, and a self-starter.
Qualifications:- Minimum 3 years of experience in collections, customer service, retention, and achieving targets.
- Proficiency in English and Arabic is a must.
We offer a salary plus commission based on your performance.