Join Our Team as a Technical Support Trainer!Are you passionate about technology and helping others? Our company, شركة الافق لتقنية المعلومات, is looking for a skilled
Technical Support Specialist to manage and maintain our IT systems. In this role, you will ensure that hardware is compliant with specifications and troubleshoot issues that arise.
Key Responsibilities:- Define appropriate specifications for new devices and verify their compliance upon receipt.
- Document devices and their accessories, recording issues daily.
- Perform regular and preventive maintenance on devices.
- Answer user inquiries about device issues, providing solutions or directing them to the appropriate department.
- Ensure systems are operating with the required software, transferring major malfunctions to suppliers or maintenance personnel.
- Prepare technical reports and enhance work methods using modern technologies.
Qualifications:- 1 year of experience in a related field.
- Bachelor’s degree in Technical Support, Information Technology, Information Systems, or Network Engineering.
- Certifications such as Cisco Certified Network Professional (CCNP) Routing and Switching, ITIL v3 Foundation, and CCNA are preferred.
Skills:- Advanced machine maintenance and troubleshooting.
- Proficiency in installing and maintaining computer systems.
- Ability to analyze systems and find solutions to problems.
- Effective customer service skills.
Fluency in Arabic and English is required. This position is located in
جازان, specifically in
ابو عريش, and comes with a salary of
4500 SR or more. Apply now and embrace a new opportunity!
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