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Join Hilton as a Receptionist!
As a Receptionist, you will provide exceptional reception services for Guests, contributing to a pleasant experience from check-in to check-out. Your role is crucial in creating a positive first impression for our Guests.

Your Responsibilities:

• Achieve positive outcomes from Guest queries efficiently.
• Ensure a smooth check-in/check-out experience for Guests.
• Complete audit procedures as required.
• Maintain open communication with Front Office Management.
• Provide a high level of customer service at all times.
• Assist with training and development of the Night Team.
• Maximize room occupancy and promote hotel services.
• Follow correct procedures for currency and payment acceptance.
• Comply with hotel security and health regulations.

What We Are Looking For:
Candidates should possess:

• Previous experience in a customer-focused industry.
• Completed high school or equivalent.
• A positive attitude and excellent communication skills.
• A commitment to high customer service standards.
• Good grooming standards and the ability to work independently and in a team.
• Competent IT skills.

Previous cash handling experience is a plus. Join us and be part of a team dedicated to delivering remarkable hospitality experiences every day!

Join Catrion Group as a Receptionist!
As a Receptionist with us, you will play a key role in ensuring smooth operations in a welcome environment. Your primary responsibilities will revolve around providing exemplary service while adhering to company policies and operational standards.

Key Responsibilities:

• Implement all instructions and directives from the Regional Manager and oversee staff compliance.
• Supervise daily operations, ensuring the company image is upheld through high-quality service.
• Monitor passenger access and maintain security within the lounge.
• Provide excellent customer service, addressing passenger feedback and complaints promptly.
• Submit daily reports on passenger statistics and operational forms.
• Ensure cleanliness and functionality of lounge facilities at all times.
• Assist staff with personal and work-related issues, enhancing productivity and morale.

Qualifications:
- Diploma or equivalent education.
- Excellent communication and problem-solving skills.
- Commitment to hygiene and grooming standards.

If you are dedicated to providing outstanding service and enjoy working in a team-oriented environment, we would love to hear from you!