Join Rixos, a pioneer in the luxury hotel sector! We invite you to be a part of our dedicated team at Rixos Murjana, located in King Abdullah Economic City, Saudi Arabia. As a Front Office Receptionist, you will be the first point of contact for our guests, providing them with exemplary service that reflects our luxurious and exclusive brand.
Key Responsibilities: - Register and process check-ins for all arrivals.
- Handle guest check-outs promptly and professionally.
- Update guest information and manage cashiering duties accurately.
- Assist with walk-in and call-in reservations as needed.
- Provide friendly and courteous service to guests, addressing requests and inquiries.
- Resolve guest complaints and liaise with relevant departments for prompt solutions.
- Maintain the cleanliness and organization of the front office area.
- Prepare for daily arrivals, including special requests and room allocations.
- Communicate effectively with incoming shifts to ensure smooth operations.
- Report any unusual occurrences to the manager.
Qualifications: - A degree in Hotel Management.
- Minimum of 1 year experience in a similar role at a star hotel.
Additional Information: At Rixos, we believe in diversity and inclusion. We welcome applications from everyone, ensuring that all candidates are evaluated based on their skills and qualities. For those with specific needs, please let us know during your application process.
Start your journey with Rixos and elevate your career in the hospitality industry!
