وظائف السكرتارية في مكة المكرمة

• CRM & Data Stewardship: Maintain and audit our CRM (Salesforce) to ensure lead data, account ownership, and contact details are pristine.
• Sales Enablement: Help prepare customer-facing materials, including slide decks, case studies, and technical whitepapers tailored to specific industries such as Mining, Oil & Gas, or Manufacturing.
• Administrative Support: Assist with drafting sales quotes, NDAs, and basic service agreements.
• Pipeline Management: Support Sales Managers in tracking deal progress and ensuring all leads are followed up.
• Market Intelligence: Conduct research on industry trends and competitor movements to refine our value proposition.
• Customer Experience: Act as a bridge between Sales and Customer Success to ensure smooth handoffs once a solution is sold.

• Education: You are a student or recent graduate in Business, Marketing, Finance, or a related field.
• Languages: You are fluent in both Arabic and English.
• The Mission Matters: Motivated by the idea of working for a company that saves lives.
• Tech Savvy: Comfortable with Excel and learning CRM tools.
• Detail Obsessed: You notice details others miss and take pride in “clean” data.
• Humble, Hungry, and Smart: Eager to learn and willing to assist the team with various tasks.

• Direct mentorship from seasoned sales leaders.
• Hands-on experience with industry-standard sales technology.
• A deep understanding of the “Safety-as-a-Service” business model.
• A chance to contribute to our 40-year legacy of innovation.

• Receive and sort documents from CSD officers based on seriality including canceled pick slips, gate passes, invoices, and credit notes.
• Attach RTV's with corresponding credit notes and provide weekly copies to sales and accounting teams.
• Update receipt invoices in the JDE system (Invoice control application).
• Securely store all paperwork in designated places.
• Manage requests for file access and keep logs of borrowed documents.
• Follow confidentiality policies to protect sensitive data and information.

• Strategic Office Operations & Administration: Oversee comprehensive administrative operations, develop and implement strategic office management policies, ensure compliance with regulations, and supervise office events.
• Executive Administration & Strategic Support: Provide strategic administrative support to senior leadership, manage executive schedules, and develop management reports.
• Leadership, Team Development & Organizational Culture: Mentor administrative teams, conduct performance evaluations, and foster an inclusive team environment.
• Strategic Communications & Records Management: Develop internal communications, maintain records management systems, and partner on onboarding initiatives.
• Strategic Leadership & Organizational Transformation: Identify and lead process improvements, represent the organization with professionalism, and champion change management.

• Developer Coordination:
  • Manage developer exceptions (discounts, unit availability, payment acknowledgements, etc.)
  • Coordinate site visits.
  • Arrange developer requirements from the sales team (client documents, bank approvals, etc.)
  • Responsible for Developer reporting and reconciliations.
• Riyadh Office Coordination:
  • Assist in revenue recognition and responsible for monthly revenue reporting against targets.
  • Coordinate with Sales Development / Developers in Riyadh for all developer-related issues.
  • Communicate essential project updates and policy changes to the Jeddah team.
  • Act as a bridge between the Riyadh and Jeddah sales teams.
  • Track and report lead activities with recommended actions.
• Sales Team Support:
  • Equip the sales team with necessary project and developer information.
  • Resolve queries related to projects, inventory, and pricing.
  • Assist in communication between Developers and support teams.
  • Manage documentation and contract drafting.
  • Propose enhancements to improve sales process efficiency.

• Bachelor's degree in business administration or a related field.
• Minimum of 3 years' experience in Operations, Documentation, or Customer Services.
• Previous experience with CRM software, preferably Salesforce.
• Strong Operations Management Skills and proficiency in MS Excel.

• High-performance and fast-paced work environment.
• Comprehensive health insurance.
• Rewards and recognition programs.
• Opportunities for learning and development.

Join Hilton as a Sales Coordinator!

As a Sales Coordinator, you will play a crucial role in supporting our Sales team from various perspectives including administrative tasks, customer service, and sales lead development. You will be essential in driving our business forward by developing future and repeat business.

Key Responsibilities:

• Identify new contacts and develop sales leads.
• Understand hotel amenities, packages, and promotions.
• Generate sales leads and contact potential clients.
• Produce quotations and written confirmations for clients.
• Prepare accurate reports for the Sales Director and senior management.
• Monitor customer satisfaction and resolve issues to ensure ongoing business.
• Arrange and conduct hotel tours for potential clients.

Requirements:

• Excellent communication skills.
• High proficiency in IT including Excel, PowerPoint, and Word.
• Proactive approach to meeting deadlines and targets.
• Strong organizational and administration skills.

Preferred Qualifications:

• Previous experience in a sales role.
• Relevant degree in sales or business.

Hilton is dedicated to providing exceptional guest experiences and offers a robust working culture for its team members. Join us to become part of our mission to fill the earth with light and warmth of hospitality.