Receptionist

in Professional Hospitality Company For Restaurants

21 days ago

	Salary	4,500 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh Province, Ad Diriyah

Reception and welcoming of guests: Welcoming visitors and greeting them upon arrival.
Reservation management: Taking responsibility for organizing reservations and waiting lists to ensure smooth operations.
Guiding guests: Directing customers to their assigned tables or to available tables.
Customer service: Responding to phone inquiries, taking reservations, and providing exceptional customer service.
Internal coordination: Communicating with kitchen staff to ensure smooth coordination between seating and special requests.
Maintaining order: Ensuring cleanliness and organization of the reception area at all times.
Handling complaints: Addressing complaints and customer requests in a professional and courteous manner.
Professional appearance: Maintaining a clean and professional appearance that reflects the restaurant's image.
Working hours: 8 hours daily - 6 days a week.

Requirements

GOSI Registration Required or Sponsorship Transfer
Requires 2-5 Years experience
Intermediate in English

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At Happyland Matcha, we’re on a mission to create a vibrant and welcoming space, serving exceptional matcha-based drinks and light, wholesome treats. Our new specialty matcha café focuses on refined sugar-free and gluten-free, with an emphasis on quality and creativity. We're looking for a Café Manager to be the heart of our café, serving delicious, hand-crafted matcha drinks with a smile.

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As Café Manager, you’ll be the person who keeps everything at Happyland running smoothly — from people to product. You’ll lead the daily operations of the café, helping with team scheduling, supplier coordination, and all operational details that keep the café running efficiently. Beyond the daily routine, you will play a key role in growing Happyland. You’ll collect feedback, help test new drinks, assist with pop-ups and events, and make sure the café always reflects our values — warm, creative, and community-driven.

Responsibilities:

Daily Operations

Oversee daily café activities, including opening and closing.
Make sure drinks are made to Happyland’s quality and presentation standards.
Keep the café clean, organized, and running smoothly.

Team & Training

Schedule shifts, train new team members, and motivate the team.
Help create a positive, supportive, and happy work environment.
Handle small issues or customer feedback calmly and professionally.

Stock & Equipment

Track stock and ingredient inventory, place orders when needed.
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Work with the team to test new menu items.

Sales & Reporting

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Monitor sales, bestsellers, and product waste.
Work with the founders to plan new ideas and improve performance.

Customer Experience

Maintain the warm, friendly Happyland atmosphere.
Support any events, pop-ups, or collaborations.

Who We're Looking For:

2+ years of management experience in a café, restaurant, or service role.
Confident leader who communicates clearly and motivates others.
Organized, responsible, and calm under pressure.
Comfortable using POS systems and basic spreadsheets.
Excited to grow with a young, creative café brand.

Location

📍 JAX District, Diriyah – Riyadh

Hours

Opening Date: Mid-November
Standard Operating Hours: 11:00 AM – 12:00 AM
Ramadan Hours: 8:00 PM – 3:00 AM
Team members will work 6-8 hour shifts (rotating day and night shifts).
1 day off a week (to be allocated based on rotating shifts)

If you’re passionate about matcha, enjoy making meaningful connections with customers and want to grow with a fun and dynamic team, we’d love to meet you!

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