Receptionist📣 Job Ad

Join Our Team as a Receptionist – Chinese Speaker
At InterContinental Hotel, we pride ourselves on creating memorable experiences for our guests. We are seeking a Front Desk Agent who can provide exceptional service and ensure our guests feel right at home.

Your Daily Responsibilities:

• Provide warm welcomes to our guests, ensuring a memorable start to their stay.
• Manage transactions and assist guests with check-in and check-out processes.
• Anticipate guest needs and make tailored recommendations.
• Serve as a trusted contact for guests regarding inquiries and concerns.

Required Skills:

• Strong communication skills to interact with guests effectively.
• Problem-solving abilities to address any issues that arise.
• Fluency in the local language; additional languages are a plus.
• Tech-savvy with good literacy and numeracy skills.

What We Offer:
We are committed to your success by providing a competitive salary and a range of benefits, including a full uniform, room discounts, and extensive training.

At IHG, we create inclusive teams and work hard to promote a culture of trust and acceptance. Join us to be part of our global family where colleagues are encouraged to bring their whole selves to work.