Business Analyst📣 Job Ad

Join EPAM Systems as a Senior Business Analyst!
EPAM is a global leader in digital transformation services, and we are looking for skilled professionals to join our dynamic team in Al Khobar, Saudi Arabia. This is your opportunity to collaborate with stakeholders and enhance business processes through detailed analysis and innovative solutions.

Key Responsibilities:

• Plan and manage business analysis approaches, including stakeholder engagement and communication.
• Elicit and document requirements using various techniques.
• Define business goals, needs, and objectives effectively.
• Analyze existing processes and identify gaps for improvement.
• Translate business needs into clear functional and non-functional requirements.

Requirements:

• Minimum 5 years of experience in business analysis.
• Experience with requirements management tools such as JIRA and Confluence.
• Strong analytical skills and the ability to identify inconsistencies in requirements.
• Fluency in English (B2 level or higher).
• Hold a degree in Computer Science, Software Engineering, or a related field.

What We Offer:

• Health and life insurance benefits.
• General Organization for Social Insurance (GOSI) coverage.
• Opportunity for professional development through extensive training programs.
• Annual travel tickets for expatriates and more!

Take the next step in your career and be a part of a team that values innovation and collaboration.

Position Summary
The Siebel Business Analyst will act as a liaison between business stakeholders and technical teams, driving the definition, design, implementation, and optimization of solutions on the Oracle Siebel CRM platform. This role demands deep knowledge of Siebel plus strong analysis, requirements gathering, and communication skills.

Key Responsibilities

• Gather, analyze, and document business requirements, use cases, and process flows in collaboration with stakeholders.
• Map user requirements to Siebel functionalities and identify gaps.
• Propose solutions and provide Siebel-native design alternatives to meet business needs.
• Work with the technical Siebel team to translate business requirements into technical specifications.
• Drive configuration/design of Siebel objects (Applets, Views, Business Components, VB, Workflows, Business Services) as needed.
• Facilitate workshops, brainstorming sessions, and requirement review meetings with business units.
• Support User Acceptance Testing (UAT) and ensure solutions meet business requirements.
• Conduct system impact analysis, identify dependencies, and manage change requests.
• Assist with Siebel upgrades, enhancements, and system improvements.
• Ensure documentation is maintained: functional specs, process flows, user guides, and training materials.
• Monitor and analyze KPIs, system performance, and user feedback to recommend improvements.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• +6 years of experience in business analysis, ideally in CRM environments.
• Strong experience working with Oracle Siebel CRM (functional/module-level knowledge).
• Familiarity with Siebel Tools configuration (Applets, Views, Business Components, Workflows, etc.).
• Ability to understand technical concepts, data models, and integrations (Web Services, EAI, EIM).
• Proficient in writing business requirement documents, functional specs, user stories, and process models.
• Good SQL skills and understanding of relational databases (preferably Oracle).
• Excellent communication and stakeholder management skills.
• Ability to lead requirement elicitation workshops and bridge gap between business and technical teams.

Preferred Skills

• Experience in Siebel upgrades, migrations, or Open UI.
• Knowledge of Agile / Scrum methodologies.
• Experience in performance tuning or optimization in Siebel.
• Prior exposure to middleware or integration platforms.
• Certifications in Business Analysis (* CBAP) or Oracle Siebel preferred.

Join Flowtec Group as a Senior Regional Business Development Manager

We are a fast-growing international leader in OT & IoT cybersecurity, trusted by industrial groups and critical infrastructure operators in over 70 countries. As we expand our presence in Saudi Arabia, we seek a dedicated individual to lead our business development efforts in the Eastern Province, particularly within the energy sector, including key players like Aramco.

Key Responsibilities:

• Own and grow a strategic territory with high revenue potential.
• Identify and close new business opportunities.
• Build and maintain strong relationships with key accounts and channel partners.
• Deliver enterprise-level solutions with support from various teams.
• Develop and execute account strategies for long-term success.

Profile:

• Proven success in enterprise software or cybersecurity sales, particularly in OT, IoT, or industrial automation.
• Strong network within the KSA energy ecosystem.
• Experience in Saudi Arabia is essential.
• A balanced approach of approximately 60% account farming and 40% new business development.
• Fluent in English; Arabic is a plus.

Why Join?

• Represent an advanced AI-driven platform.
• Collaborate with a world-class team.
• High earning potential with a balanced compensation structure.
• Opportunity to shape cybersecurity innovation.

This is a unique chance to make a significant impact within a vital sector in Saudi Arabia.