img
SalarySalarySR 1,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Our Team as a Customer Services Specialist!
We are looking for a dedicated Customer Services Specialist to enhance our customer engagement and satisfaction. In this role at The office, you will be front and center in ensuring exceptional service and support.

Key Responsibilities:
  • Post content on social media according to company guidelines and policy.
  • Prepare daily, weekly, and monthly reports as required.
  • Communicate directly with customers to resolve simple to medium complexity issues, utilizing company procedures.
  • Ensure quality customer service is maintained around the clock.
Skills Required:
  • Ability to enhance various communication platforms provided by the company (*, FAQs, chat services).
  • Capable of managing customer complaints flexibly and efficiently.
  • Strong skills in stress management and problem-solving.
Preferred Candidate:
  • Experience: 02 years.
  • Gender: Female.
  • Education: Bachelor's degree or higher diploma.

Become a part of our team and make a difference in customer service!

Requirements

  • Females-only workplace
  • For Saudis Only
  • No experience required

Similar Jobs

Customer Complaints Clerk

📣 Job AdNew

Al Kifah Real Estate Company

SR 5,000 - 7,000 / Month dotFull-time
مسمى الوظيفة: أخصائي علاقة العملاء

الوصف الوظيفي: في شركة الكفاح العقارية، نبحث عن أخصائي خدمة عملاء مميز للانضمام إلى فريقنا. ستلعب دوراً حيوياً في وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة في تطوير برامج من شأنها تعظيم جودة تقديم الخدمات.

الواجبات والمهام الرئيسية:
  • إجراء الدراسات والتحاليل المتخصصة لتحديد مؤشرات الأداء الرئيسية.
  • تحديث إجراءات وأدلة خدمة العملاء وضمان الرد الفعال على استفساراتهم.
  • تطوير برامج متقدمة لضمان تحقيق توقعات المتعاملين.
  • تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في خدمة العملاء.
  • إعداد الوثائق والتقارير وتقديم التوصيات المناسبة.

المؤهلات: مطلوب بكاليوس في الإعلان والاتصال التسويقي، وخبرة عملية لمدة سنة. الشهادات المفضلة تشمل MCSE و MOS و CCNA. كما يُفضل الحصول على شهادات في تقنيات المعلومات وإدارة الموارد البشرية.

المتطلبات اللغوية: إتقان اللغة العربية ودراية بمجموعة من اللغات الأخرى مثل التركية والإندونيسية والأردو تعد ميزة إضافية.

البيئة: تتمتع ببيئة عمل مهيأة لذوي الإعاقة.

تاريخ بداية النشر: 28111446
تاريخ انتهاء النشر: 01031447

breifcase0-1 years

locationAl Khobar

7 days ago

Customer Complaints Clerk

📣 Job AdNew

Southwind Telecom

SR 4,500 / Month dotFull-time
Customer Service Job at Telecommunications Company
We at Telecommunications Company are looking for customer service employees (men and women) to work in the Eastern Province. This is a great opportunity to join a distinguished team in providing the best services to customers.

Responsibilities:
  • Interacting with customers and providing support to them.
  • Responding to customer inquiries and resolving issues.
  • Recording customer notes and their procedures in the system.

Requirements:
  • Applications are only open to Saudis.
  • Strong communication skills and ability to work within a team.
  • Ability to work effectively under pressure.

The salary is set at 4500 Saudi Riyals plus monthly commissions. There will be 6 working days a week and one day off. To apply, please send your resume to the mentioned email address, including the city and job title.

breifcase0-1 years

locationAl Khobar

Remote Job
7 days ago

Customer Complaints Clerk

📣 Job Ad

Saigal car rental

Part-time
Join Our Team!
We are a leading car rental company looking for dedicated Customer Service Representatives to join our team in Al Khobar. This is a part-time position that offers flexible working hours and a dynamic workplace.

Responsibilities:
  • Provide excellent customer service to clients.
  • Assist customers with inquiries and bookings.
  • Process rental agreements and manage transactions.
  • Maintain up-to-date knowledge of vehicle availability.

Requirements:
  • Saudi national.
  • Preferred experience in car rental field (6 months to 1 year).
  • Full commitment to the job (not registered as a student).
  • Serious attitude towards work and ability to deal professionally with customers.

Immediate hiring!

breifcase0-1 years

locationAl Khobar

16 days ago

You may also like