Join our team as a customer service specialist!At Faisal Tabuk Dental Complex, we are looking for an outstanding customer service specialist to improve the quality of our services. Your tasks will focus on identifying performance indicators and quality standards, and participating in the development of innovative programs to meet customer needs.
Main tasks:- Conduct studies and analyses to identify performance indicators.
- Develop procedures and lists to facilitate communication with customers.
- Offer new programs to ensure complete customer satisfaction.
- Analyze customer data and feedback to address any gaps.
- Prepare and present specialized reports on customer services.
Requirements:- Bachelor's degree in related fields.
- Certifications such as MCSE and MOS are preferred.
- Advanced skills in customer service and experience management.
- Proficiency in both Arabic and English.
Benefits: Full-time, quality-focused work environment.
To apply, you must be a candidate of either gender, with the ability to work in Tabuk.