img
SalarySalarySR 4,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAr Rakah Al Janubiyah, Al Khobar

General Description:

We are looking for an enthusiastic customer service representative with excellent communication skills to join our brand team.

Main Tasks and Responsibilities:

  • Responding to customer calls, emails, and inquiries through various communication channels (phone, email, social media, etc.).
  • Handling customer complaints and providing quick and effective solutions to ensure their satisfaction.
  • Guiding customers and providing accurate information about products and services.
  • Scheduling appointments and following up on orders according to company procedures.
  • Documenting customer interactions and updating their records in the database.
  • Collaborating with other departments flexibly.
  • Adhering to customer service standards and achieving specified performance goals.
  • Submitting daily and monthly reports

Required Skills and Qualifications:

  • Previous experience in customer service or a related field.
  • Excellent verbal and written communication skills in both Arabic and English.
  • Problem-solving skills and the ability to handle customers under pressure.
  • Proficiency in using computers, Microsoft Office programs, and Customer Relationship Management (CRM) systems.
  • Politeness, patience, and a collaborative spirit.

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • Requires 2-5 Years experience
  • Intermediate in English

Similar Jobs

Call Center Agent

Ten petals for the rose and the gifts

SR 1,500 - 2,500 / Month dotPart-time
Part-time (maximum of 4 hours), the job includes some tasks such as responding to customers (calls + WhatsApp) as well as answering the inquiries of the customer present at the branch.

breifcase0-1 years

locationQurtubah, Al Khobar

25 days ago

Call Center Agent

📣 Job AdNew

sky color car

Full-time
Join Our Team as a Female Call Center & Tele Sales Representative!

We are seeking a skilled and experienced individual to become a part of our dynamic team at Sky Color Car. As a Female Call Center & Tele Sales Representative, your role is crucial in providing excellent customer service while promoting our products and services.

Responsibilities:
  • Handle inbound and outbound customer calls professionally.
  • Promote and sell products over the phone to potential and existing customers.
  • Provide accurate information about our offerings and company policies.
  • Achieve and exceed sales targets set by the company.
  • Resolve customer complaints efficiently to ensure satisfaction.
  • Document customer interactions and update records in the system.
  • Follow up on leads and opportunities to close sales.

Qualifications:
  • Saudi national (female).
  • Minimum of 2 years experience in call center, customer service, or tele sales.
  • Proven track record of achieving sales targets.
  • Fluency in Arabic (native proficiency) and knowledge of English is a plus.
  • Strong communication, negotiation, and interpersonal skills.
  • Able to work in a fast-paced environment.
  • Proficient in using computers and call center software.
  • Positive attitude and a customer-focused mindset.

breifcase0-1 years

locationAl Khobar

4 days ago

Hotel Receptionist

BAAN Holding

SR 6,000 - 6,300 / Month dotFull-time

Job Description

Job Title: Hotel Reception Supervisor


Responsibilities:

  • Team Management: Supervising reception staff and directing them to ensure outstanding customer service.
  • Staff Training: Training and developing team skills to ensure compliance with service standards.
  • Guest Reception: Welcoming guests and providing necessary assistance during check-in and check-out procedures.
  • Operational Coordination: Managing check-in and check-out processes accurately and quickly, ensuring smooth workflow.
  • Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.
  • Booking Management: Monitoring the booking system and ensuring the accuracy of reservations, making adjustments as necessary.
  • Collaboration with Other Departments: Working with room service and cleaning teams to ensure a comfortable experience for guests.
  • Reporting: Preparing daily reports on office performance and guest movement.


Qualifications:

  • Strong communication skills and leadership ability.
  • Ability to handle pressure and effectively manage time.
  • Advanced knowledge of computer fundamentals.
  • Previous experience in hospitality or management, preferably in a supervisory role.
  • Excellent English language skills.

breifcase2-5 years

locationAr Rakah Al Janubiyah, Al Khobar

17 days ago

You may also like