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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join GE Vernova as a Senior Customer Service Manager!

At GE Vernova, we're dedicated to providing the highest level of service and support to our customers in the energy technology sector. As a Senior Customer Service Manager, you will be the single point of contact for our clients, ensuring timely and effective resolution of their concerns across a broad range of service offerings.

Key Responsibilities:
  • Act as the main liaison for customer support, facilitating effective communication regarding service issues and resolutions.
  • Maintain in-depth knowledge of GE control products and related configurations, becoming an expert resource for assigned products and geographical areas.
  • Organize and conduct recurring contract review meetings to monitor and discuss the performance and service delivery.
  • Lead projects with moderate risks and resource requirements, while providing guidance and knowledge to less experienced colleagues.
  • Manage and document all contract and deal execution processes, assuring high-quality delivery and customer satisfaction.

Qualifications Required:
  • Bachelor's degree from an accredited university.
  • Extensive experience with GE Control Products, particularly in project management or engineering roles.
  • Willingness to travel to customer sites as required (approximately 50% travel expected).
  • Legal right to work in KSA without company sponsorship.

Preferred Skills:
  • Master's degree from an accredited university.
  • Strong leadership and analytical skills.
  • Proficient in MS Office tools.

Join us in our mission to electrify and decarbonize the world! Together, we can make a difference.

Requirements

  • No experience required

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