Human Resources Coordinator📣 Job Ad

• Assist in coordinating the recruitment process, including posting job openings, scheduling interviews, and communicating with candidates.
• Maintain and update employee records, ensuring all HR documentation is accurate and organized.
• Support onboarding activities for new employees, including preparing documentation and coordinating orientation sessions.
• Assist employees with HR-related inquiries regarding policies, procedures, and benefits.
• Coordinate HR activities such as training sessions, meetings, and internal communications.
• Track employee attendance, leave records, and other HR data as required.
• Ensure compliance with company policies and relevant labor regulations.
• Collaborate with different departments to support HR initiatives and improve employee engagement.
• Assist with preparing HR reports and maintaining HR systems and databases.

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Previous experience in an HR or administrative role is preferred.
• Strong organizational and time management skills.
• Excellent communication skills, both verbal and written.
• Ability to handle confidential information with professionalism and discretion.
• Proficiency in Microsoft Office and HR systems or databases.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.

• Greet customers warmly and understand their needs.
• Present, promote, and sell products and services effectively.
• Provide accurate product information and handle customer questions.
• Guide customers through the purchasing process to close sales.
• Address and resolve customer complaints in a professional manner.
• Meet or exceed monthly sales targets.
• Maintain the visual appearance of the store according to company standards.
• Contribute ideas and strategies to improve sales and customer experience.

• High school diploma or equivalent.
• Previous experience in retail or sales is preferred.
• Excellent communication and interpersonal skills (Arabic & English).
• Strong customer service orientation and problem-solving skills.
• Ability to remain calm and courteous under pressure.
• Presentable and professional appearance.
• Basic knowledge of sales principles and customer behaviour.
• Punctual, organized, and reliable.

This role involves working directly with food products at Lilou Artisan Patisserie in Al Khobar while delivering an exceptional sales and guest experience. The candidate understands that the position requires daily handling, presentation, and packaging of pastries, cakes, and other boutique items in full compliance with hygiene and food safety standards.

As a Sales Associate, you will assist guests in selecting products for their celebrations, recommend suitable options, and promote new and seasonal items. Building strong guest relationships and maintaining full knowledge of the Lilou brand, products, and services is essential to driving customer satisfaction and sales performance.

You are responsible for ensuring a seamless guest journey — from inquiry to payment and delivery — while upholding the premium service standards of Lilou Artisan Patisserie.