Reservations Agent📣 Job Ad

Join Our Team as a Reservations Agent!

Centro Hotels by Rotana invites passionate and dynamic individuals who are guest-focused and dedicated to delivering exceptional customer service to join our team as a Reservations Agent.

Key Responsibilities:

• Process and confirm guest room reservations made through various channels including phone and written requests.
• Input all reservations into the system and manage inquiries, complaints, and requests regarding reservations.
• Stay informed about hotel promotions and follow established procedures for processing reservations.
• Maintain a filing system for all correspondence and compile reports as required by the Reservations Manager.
• Enhance business through effective public relations and accurate room status management.
• Ensure all incoming calls and emails are managed according to Rotana standards.
• Assist with visa requests for guests and promote upselling opportunities.

Qualifications:

• A diploma or degree in hospitality or a related field.
• Previous experience in hotel reservations is preferred.
• Excellent communication skills with proficiency in English; additional language skills are advantageous.

Ideal Candidate:
The ideal candidate is proactive, customer-focused, and possesses a dynamic, approachable character. You should be able to work independently and develop professional relationships with customers both internally and externally. Key competencies include teamwork, adaptability, and a strong customer focus.

Join Alturki Holding as a Senior Internal Auditor
We are looking for a dedicated Senior Internal Auditor to evaluate and improve our internal controls and governance practices. This position is vital to our efforts in regulatory compliance and operational efficiency.

Key Responsibilities:

• Define audit objectives and scope, aligning with organizational priorities and standards.
• Identify risks and controls within business processes.
• Present audit scope, findings, and agreed-upon actions to management.
• Develop risk-based audit programs for specific engagements.
• Plan and execute scheduled audit assignments with high-quality deliverables.
• Conduct interviews and tests of controls, forming conclusions on internal controls’ adequacy.
• Prepare detailed audit reports and actionable recommendations.
• Monitor status of audit points and the effectiveness of corrective actions.
• Perform special investigations and ad-hoc assignments.
• Stay informed on industry trends and regulatory developments.

Qualifications:

• Experience: Minimum 6 years in internal audit.
• Education: Bachelor’s degree in accountancy, finance, or related field.
• Certification: CIA or CISA is preferred.

Job Summary
An Income Auditor is responsible for verifying and analyzing financial records to ensure accuracy and compliance with regulations. They are tasked with examining revenue-generating activities, reconciling accounts, and preparing reports for management.

Job Responsibility

• Verify and reconcile daily financial transactions, including revenues, expenses, and taxes.
• Ensure all financial records are accurate and compliant with regulations and internal policies.
• Collaborate with the finance team to investigate variances and discrepancies.
• Prepare detailed reports on financial performance and present findings to management.
• Assist in developing and implementing financial processes and controls to improve efficiency and accuracy.

Candidate Requirements

• Bachelor's degree in Finance, Accounting, or related field.
• Proven experience in finance or accounting roles, with a focus on auditing.
• Strong analytical skills and attention to detail.
• Knowledge of financial regulations and compliance standards.
• Excellent communication and report-writing skills.
• Proficiency in accounting software and MS Excel.