Sales Specialist📣 Job Ad

Join Nice One as a Salesperson based in Al-Qassim. In this customer-facing role, you will engage with customers on the sales floor, build product knowledge, drive sales, and contribute to a positive store environment. The role focuses on delivering outstanding customer service, achieving individual and store sales targets, maintaining visual merchandising standards, and supporting daily store operations.

Key Responsibilities:

• Provide excellent in-store customer service by greeting customers, understanding needs, demonstrating products, and guiding purchase decisions.
• Achieve individual sales targets and contribute to store performance through proactive selling, upselling, and cross-selling techniques.
• Maintain visual merchandising and product presentation to uphold brand standards and support promotional campaigns.
• Process sales transactions accurately using the POS system; handle cash and card payments in accordance with company procedures.
• Participate in inventory management activities including stock replenishment, receiving deliveries, and regular stock counts to minimize shrinkage and stockouts.
• Handle customer inquiries, returns, and complaints professionally; escalate issues to store management when necessary to ensure resolution.
• Support store opening and closing duties, maintain store cleanliness and safety, and comply with loss-prevention policies.
• Collaborate with colleagues and regional teams to execute promotions, events, and product launches.
• Contribute to regular sales and customer service reporting as requested by store management.

Required Qualifications:

• High school diploma or equivalent; college coursework or degree in Business, Retail, or a related field is a plus.
• 1–3 years of retail or customer service experience preferred.
• Experience using POS systems and basic inventory tools preferred.
• Fluency in Arabic is required; proficiency in English is an advantage.

Required Skills:

• Customer service excellence and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• Sales orientation with the ability to meet targets and handle objections.
• Attention to detail in merchandising and transaction handling.
• Ability to work flexible schedules including weekends and holidays.
• Teamwork and willingness to support store operations in a fast-paced retail environment.

Nice One is committed to creating an inclusive workplace. We welcome applications from all qualified candidates and will provide reasonable accommodations during the recruitment process upon request.

Join Nice one, Saudi Arabia’s leading digital home retail brand, as a Salesperson based in Qassim. In this customer-facing role, you will represent the company on the sales floor, deliver exceptional service, and help customers find the right products for their homes. We value responsibility, accountability, and inclusion—welcoming candidates who are motivated, customer-focused, and committed to creating a positive shopping experience for every visitor.

Salesperson Responsibilities:

• Customer Engagement: Greet customers, assess needs through effective questioning, provide product information and recommendations, and guide customers through the purchase process with a friendly, professional approach.
• Sales Achievement: Meet and exceed individual and store sales targets by promoting relevant products, upselling complementary items, and closing sales while maintaining high levels of customer satisfaction.
• Product Knowledge: Maintain strong knowledge of product ranges, features, pricing, promotions, and warranties; attend product training and share knowledge with peers to improve overall team performance.
• Point of Sale & Transactions: Operate the POS system accurately, handle cash and card transactions, process returns and exchanges according to company policy, and ensure receipts and paperwork are completed correctly.
• Visual Merchandising & Store Presentation: Assist in arranging displays, restocking shelves, and maintaining a clean, inviting sales floor that aligns with brand standards and seasonal promotional plans.
• Inventory & Stock Handling: Receive and unpack deliveries, conduct stock counts, report discrepancies, and help maintain accurate inventory records to support product availability.
• Customer Feedback & Issue Resolution: Address customer questions and complaints promptly and respectfully; escalate complex issues to supervisors and follow up to ensure satisfactory resolution.
• Safety & Compliance: Adhere to company policies, health and safety guidelines, and loss-prevention procedures to protect customers, colleagues, and company assets.
• Team Collaboration: Work cooperatively with colleagues and store leadership to support daily operations, share best practices, and contribute to a positive, inclusive workplace culture.
• Continuous Improvement: Suggest improvements to sales processes, merchandising, or customer service practices that enhance performance and the customer experience.

Salesperson Requirements:

• Retail Experience: Prior experience in retail or customer-facing sales is preferred; experience in home goods, furniture, or appliances is a plus.
• Communication Skills: Clear verbal communication in English is required; Arabic language skills are highly desirable to support local customers.
• Customer Service Orientation: Demonstrated ability to build rapport, handle difficult interactions calmly, and deliver consistent, courteous service.
• Numeracy & POS Competence: Comfortable handling transactions, performing basic calculations, and using point-of-sale systems and mobile devices for sales tasks.
• Organizational Skills: Reliable, punctual, and able to manage multiple priorities in a fast-paced retail environment.
• Physical Requirements: Able to stand for extended periods, assist with light lifting and stocking, and maintain store presentation standards.
• Attitude & Cultural Fit: Professional, team-oriented, and committed to creating an inclusive, respectful shopping environment for all customers and colleagues.
• Legal Eligibility: Right to work in Saudi Arabia and willingness to work flexible hours, including weekends and public holidays as required by store operations.

Join our dynamic team as a Sales Specialist at Al Wasail!
We are looking for a motivated individual to drive sales and foster relationships within our organization and with external partners. The ideal candidate will possess strong leadership abilities and excellent communication skills.

Key Requirements:

• Bachelor's degree
• 0-2 years of experience in sales

Required Skills:

• Leadership skills
• Excellent communication skills, both internally and externally
• Proficient in English, both written and spoken

We encourage you to apply and become a part of our dedicated sales team!