Customer Services Specialist📣 Job Ad

in Jwad Al-dhiafah Al-tijariah

9 days ago

	Salary	4,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Buraydah

About Us
Jawad Commercial Hospitality Company seeks to hire a customer service employee to join our dynamic team. We will be the point of contact between our current and potential customers, helping to enhance customer experience and satisfaction.

Core Responsibilities:

Communicate with current and potential customers and meet their needs.
Effectively resolve customer issues and complaints.
Clarify information related to the products and services offered.
Build lasting relationships with customers.

Requirements:

The applicant must be Saudi national.
Proficient in using a computer.
Proficient in English at an advanced level.
Strong verbal and telephone communication skills.
Effective multitasking and time management skills.

Details:

Work Location: Al-Qassim - Buraidah.
Job Type: Full-time.
End of Advertisement Date: 20250807.

Requirements

For Saudis Only
No experience required

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نقدم بيئة عمل ديناميكية حيث يمكنك تقديم خدمة ممتازة للعملاء وضمان رضاهم داخل صالة السوق. سوف تتعامل مع استفسارات العملاء وحل مشكلاتهم أثناء التسوق بشكل احترافي.

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استقبال العملاء بوجه بشوش والتعامل معهم.
الرد على استفسارات العملاء بشأن العروض أو المنتجات أو أماكن الأصناف.
التعامل مع شكاوى العملاء أو ملاحظاتهم وحلها أو رفعها للمسؤول المباشر.
مساعدة كبار السن أو ذوي الاحتياجات عند الحاجة.
التأكد من نظافة الصالة وترتيبها بشكل مستمر.
المساهمة في دعم عمليات البيع داخل الصالة.
متابعة توفر عربات التسوق والسلال.
تنسيق العمل مع الكاشير والمستودع لضمان تلبية طلبات العملاء.
الالتزام بالزي الرسمي وسلوك العمل الاحترافي.

المهارات المطلوبة:

مهارات تواصل ممتازة.
اللباقة والمرونة في التعامل مع جميع فئات العملاء.
القدرة على حل المشكلات بسرعة.
معرفة جيدة بأصناف السوق والعروض.

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Inventory Management: Monitor stock levels and reorder supplies as necessary to ensure availability.
Receiving Goods: Inspect and verify incoming shipments against purchase orders and documents.
Storage Organization: Ensure materials are stored properly, maintaining a clean and organized storage area.
Issuing Materials: Process requests for materials and ensure timely distribution to various departments.
Record Keeping: Maintain accurate records of inventory transactions, including receipts, issues, and returns.
Stock Audits: Conduct regular stock counts and reconcile discrepancies in inventory records.
Safety Compliance: Follow safety protocols and maintain a safe working environment.

Qualifications:

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