Customer Services Specialist📣 Job Ad

Join ChampionX as a Customer Service Representative!

ChampionX has an immediate need for a Customer Service Representative based in Dammam, Saudi Arabia. In this role, you will manage customer inquiries, coordinate logistics activities, and ensure timely order processing. Your strong communication, organizational, and multitasking skills will be key to your success.

What You Will Do:

• Follow safety policies and support a culture of safety.
• Enter customer orders accurately and provide timely confirmation to customers.
• Monitor open purchase and sales orders daily for timely processing.
• Liaise with the Credit team to resolve credit and delivery holds.
• Improve service levels by ensuring on-time delivery.
• Maintain organized filing systems and records for audit purposes.

Qualifications:

• Strong communication and interpersonal skills.
• 2 years of experience in similar industrial fields.
• Fluency in English, Arabic is an advantage.
• Strong Microsoft Office skills, especially in Excel and PowerPoint.

About ChampionX:
ChampionX is a leader in providing chemistry programs and services for the oil and gas industry. Join us to be part of a company that values diversity and the contribution of all employees to achieve success.

Join ChampionX as a Customer Service Representative!
We are looking for an enthusiastic individual to manage customer inquiries and coordinate logistic activities within our Dammam office. This temporary role requires strong communication and organizational skills along with the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Process customer orders accurately and confirm with clients.
• Monitor purchase and sales orders to ensure timely fulfillment.
• Enter and manage customer orders in our ERP system.
• Provide regular shipping updates and resolve delivery issues.
• Ensure compliance with company policies, including VAT and E-invoicing regulations.
• Participate in reporting and stakeholder communications.

Qualifications:

• Diploma or bachelor’s degree in a relevant field.
• Minimum of 2 years experience in a similar role.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Fluent in English; Arabic is a plus.

At ChampionX, we value a diverse workplace and encourage applications from all backgrounds. Be part of a team committed to sustainability and continuous improvement!

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