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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam

About the Role

Baker Hughes is seeking a Lead Engineer - Fleet Management to join their team in Dammam, Eastern Province, Saudi Arabia. This position is part of the Regional Product Service Engineering team, responsible for supporting the operation and maintenance of heavy-duty gas turbines, aero turbines, centrifugal compressors, steam turbines, and their associated control, protection, and accessory systems. The Lead Engineer will focus on maintaining product integrity by identifying customer issues, investigating technical anomalies, and providing timely technical solutions for centrifugal compressors, dry gas seals, oil seals, antisurge systems, and their associated auxiliaries.

This role offers the opportunity to work with energy technology and contribute to global energy solutions. The successful candidate will act as a liaison between field operations and design engineering to drive technical resolutions and implement corrective actions.

Key Responsibilities

  • Respond to customer requests for technical issue resolution using product knowledge and analytical skills, adhering to engineering principles and standards.
  • Escalate issues as needed, serving as the liaison between field and design engineering to drive technical resolutions and facilitate the implementation of corrective actions.
  • Build and maintain customer relationships to ensure technical issues and requirements are understood and addressed.
  • Lead and manage root cause analysis and investigation activities for product technical issues.
  • Interface with Product Service, System, and Design Engineering teams, providing technical leadership to personnel supporting customer technical issue resolution.
  • Prepare and deliver technical presentations to Baker Hughes Leaders and Customers regarding significant issues or developments.
  • Travel to customer locations for technical review meetings and to present recommendations.
  • Support unplanned and forced outages to meet reliability and availability goals.
  • Provide technical support to commercial teams for sales and services proposal activities.
  • Plan and provide technical engineering oversight to Contractual Services and Field Services teams during planned outages.
  • Collaborate with Design Engineering teams and interface with suppliers to implement Fleet Program technical solutions.

Qualifications and Requirements

  • Bachelor's degree in Engineering (Mechanical, Electronics/Control & Instrumentation, or Electrical & Electronics) or an equivalent qualification.
  • 5-10 years of experience in design engineering or the operation, maintenance, and troubleshooting of centrifugal compressors, dry gas seals, oil seals, antisurge systems, and associated auxiliaries.
  • Readiness to travel at short notice, estimated at 20-25% of the time.
  • Availability to work during weekends for emergency technical support.

Required Skills and Competencies

  • Expertise in Centrifugal Compressors, Dry Gas Seals, Oil Seals, Antisurge Systems, and Associated Auxiliaries.
  • Proficiency in Technical Issue Resolution and Technical Product Knowledge.
  • Strong Analytical Skills and application of Engineering Principles, Standards, Practices, and Procedures.
  • Experience in Root Cause Analysis and preparing Technical Presentations.
  • Capability to support Sales and Services Proposal Activities.
  • Skilled in providing Technical Engineering Oversight and implementing Fleet Program Technical Solutions.
  • Demonstrated Leadership, Communication, Problem-Solving, and Teamwork abilities.
  • Experience in a matrix leadership environment.
  • Prior experience in design engineering or a field maintenance/customer service-facing role.
  • Ability to communicate effectively with both technical and non-technical audiences.
  • Ability to work well with teams and communicate requests and requirements clearly.
  • Experience working in a global, matrix organization and the ability to make timely and sound decisions based on data.
  • Ability to interface effectively with all levels of an organization and demonstrate leadership to pursue correct engineering actions in adverse conditions or situations.
  • Self-starter with strong technical and analytical skills.
  • Strong technical aptitude and problem-solving skills, including awareness of applicable engineering tools and systems.
  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Fluency in English; Arabic speaking is considered a preference.

Work Environment and Company Information

This is a full-time role based in Dammam, Eastern Province, Saudi Arabia. Baker Hughes is an energy technology company providing solutions to energy and industrial customers worldwide. The company is an Equal Opportunity Employer.

Requirements

  • Requires 5-10 Years experience

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