Operations Manager📣 Job Ad

Join Amazon Now as an Operations Manager!
Amazon Now is seeking an operations leader to enhance our operational capabilities at a cluster level while managing day-to-day activities at our dark stores. This vital role is crucial for monitoring operational performance, maintaining visibility into network health, and ensuring excellence in service delivery.

Key Responsibilities:

• Collaborate with various stakeholders to successfully launch dark stores.
• Track and index key operational metrics such as count compliance, fulfillment times, inventory accuracy, and overall delivery performance.
• Ensure data integrity for operational dashboards and reporting systems utilized by leadership.
• Support root cause analyses for operational defects and SLA breaches.
• Work closely with store operations to guarantee timely data updates and accuracy in metrics.
• Analyze trends in operational performance to facilitate continuous improvement initiatives.

Basic Qualifications:

• Minimum of 3 years in performance metrics, process improvement, or implementing lean techniques.
• At least 3 years of experience in employee and performance management.
• Willingness to work flexible schedules including weekends, nights, and/or holidays.
• Bachelor's degree or equivalent experience.

Preferred Qualifications:

• Bachelor's degree in supply chain management, operations, engineering, analytics, or a related field.

Join Al Moaibed Group as an Operations Manager!
We are seeking a skilled and motivated Operations Manager to oversee daily operational activities in our Dammam facility. This full-time, on-site position is crucial for ensuring our operations run smoothly and efficiently.

Key Responsibilities:

• Manage daily operational activities and ensure adherence to company policies.
• Implement efficient processes and optimize workflows to enhance operational efficiency.
• Oversee team performance, manage budgets, and coordinate between departments.
• Contribute to strategic planning and drive performance improvements across the organization.

Qualifications:

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Strong leadership and organizational skills, with proven experience in operations management.
• Proficiency in operational analysis and problem-solving.
• Effective communication skills to collaborate across departments.
• Familiarity with budget management and resource allocation.

Join us in our mission to drive excellence in operations and contribute to our growth!

Join Stellar Hunters as a Service Operations Manager!
We are seeking an experienced and results-oriented Service Operations Manager to oversee and optimize our service delivery and operations teams. The successful candidate will lead day-to-day service operations, ensure consistent delivery of high-quality support, manage processes for incident and problem resolution, and drive continuous improvement in service performance.

Key Responsibilities - Service Operations & Delivery

• Lead and manage service operations including service desk, incident management, problem management, request fulfillment, and service level monitoring to ensure reliable, timely support and a positive customer experience.
• Define, implement, and enforce IT service management processes (ITIL-aligned) to maintain predictable and auditable services.
• Own daily operational metrics and reporting to drive continuous improvement and reduce mean time to resolution.
• Coordinate cross-functional incident response and post-incident reviews; lead RCA activities and implement corrective actions.
• Manage workforce planning for service teams including scheduling and performance management.
• Develop and maintain operational playbooks and standard operating procedures for effective onboarding.
• Drive automation and tooling improvements to reduce manual effort and increase operational efficiency.
• Champion a service-oriented culture focused on customer outcomes and continuous learning; mentor and develop team members.

Required Qualifications - Skills & Experience

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 5+ years of experience in IT service operations with at least 2 years in a management role.
• Demonstrated track record with IT service management practices (ITIL-aligned).
• Excellent communication and stakeholder management skills.
• Experience managing vendor relationships and third-party service providers.

Work Environment & Compensation
This is a full-time position with a competitive salary and a comprehensive benefits package including health insurance and paid time off. We prioritize diversity, equity, and inclusion and strive to provide a supportive environment that values work-life balance and employee well-being.