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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeField
LocationLocationDammam
About The Company
Noatum Maritime Services, part of Abu Dhabi Ports Group, operates as local agents in ports, acting as the eyes and ears on the ground in over 799 ports across 144 countries. We offer a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, supporting clients by connecting the dots through their value chain from load port to discharge port.

About The Role
Noatum Maritime Services Saudi Arabia is seeking a highly committed and experienced Operations Manager to lead, coordinate, and optimize our port agency operations across all Saudi locations. This is a key leadership role with strategic, operational, and commercial responsibilities, ensuring excellence in service delivery and the development of our local market presence in our services.

Business Operations Management
- Provide strategic leadership and management of port operations.
- Ensure consistent quality, efficiency, and compliance across all locations.
- Regularly visit each branch to support local teams and address on-site challenges.
- Develop and implement action plans to improve operational performance.
- Manage and coach local teams to foster talent and accountability.
- Act as the primary liaison for operational issues, ensuring fast resolution.
- Maintain oversight of KPIs, profitability, and cost control.

Business Development & Strategy
- Support commercial efforts and client retention, especially in the tramp and husbandry segments.
- Identify and seize new commercial opportunities.
- Build trust-based relationships with clients, suppliers, and stakeholders.

People Management Responsibilities
- Lead with empathy and integrity, maintaining a strong team spirit.
- Foster a positive work culture emphasizing teamwork and professionalism.

Regulatory Compliance & Risk Management
- Ensure operations comply with maritime regulations.
- Monitor risks related to port operations and develop contingency plans.

Reporting & Coordination
- Provide regular reports to Country Manager on performance and opportunities.
- Collaborate with teams to ensure seamless execution of strategies.

Minimum Requirements
- Proven experience (5–8 years) in maritime operations in port agency.
- Previous leadership experience managing multiple teams.
- Fluent in English and Arabic; other languages are a plus.
- Based or willing to relocate to Dammam area.
- Willingness to travel frequently.
- Excellent interpersonal and communication skills.
- Commercially oriented with a focus on sales and client retention.
- High proficiency in standard IT tools (Office 365, ERP systems).
- Strong understanding of port operations and maritime regulations.

Requirements

  • Requires 2-5 Years experience

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