Operations Manager📣 Job Ad

Join Amazon Now as an Operations Manager!
Amazon Now is seeking an operations leader to enhance our operational capabilities at a cluster level while managing day-to-day activities at our dark stores. This vital role is crucial for monitoring operational performance, maintaining visibility into network health, and ensuring excellence in service delivery.

Key Responsibilities:

• Collaborate with various stakeholders to successfully launch dark stores.
• Track and index key operational metrics such as count compliance, fulfillment times, inventory accuracy, and overall delivery performance.
• Ensure data integrity for operational dashboards and reporting systems utilized by leadership.
• Support root cause analyses for operational defects and SLA breaches.
• Work closely with store operations to guarantee timely data updates and accuracy in metrics.
• Analyze trends in operational performance to facilitate continuous improvement initiatives.

Basic Qualifications:

• Minimum of 3 years in performance metrics, process improvement, or implementing lean techniques.
• At least 3 years of experience in employee and performance management.
• Willingness to work flexible schedules including weekends, nights, and/or holidays.
• Bachelor's degree or equivalent experience.

Preferred Qualifications:

• Bachelor's degree in supply chain management, operations, engineering, analytics, or a related field.

Join a leading offshore drilling contractor in Saudi Arabia as an Operations Manager!
We are seeking an experienced and results-driven professional to oversee and manage all aspects of offshore jack up rig operations.

Key Responsibilities:

• Provide strategic input into overall business direction and translate strategy into operational goals and measurable objectives.
• Lead and manage day-to-day rig operations with a strong emphasis on safety, crew welfare, and operational efficiency.
• Oversee offshore rig activities to ensure contractual and safety obligations are fulfilled.
• Establish and monitor performance metrics, reporting performance against targets quarterly and annually.
• Ensure strict compliance with corporate policies, industry regulations, and legal requirements.
• Conduct regular rig visits and chair weekly management meetings to support operational execution.
• Manage rig hire contracts and maintain strong relationships with clients to maximize value.
• Support business development initiatives, including rig marketing, tendering, and client engagement.
• Provide leadership and support to Rig Managers and direct reports, including mentoring, coaching, and professional development.
• Plan rig scheduling and manage transitions for contract conclusions.
• Lead and support change initiatives and drive a culture of continuous improvement.
• Ensure the health and safety of all offshore personnel in collaboration with the HSE Manager.
• Liaise with the corporate office on commercial matters, including tenders and proposals.

Qualifications & Experience:

• Minimum of a high school diploma; additional technical or management qualifications preferred.
• Minimum of 15 years’ experience in rig operations, with proven experience in an Operations Manager role.

Skills & Competencies:

• In-depth knowledge of rig safety protocols and compliance standards.
• Strong leadership, communication, and interpersonal skills.
• Excellent planning, organization, and decision-making capabilities.
• Effective conflict management and team-building abilities.
• Proficient in operational control and performance monitoring.

About The Company
Noatum Maritime Services, part of Abu Dhabi Ports Group, operates as local agents in ports, acting as the eyes and ears on the ground in over 799 ports across 144 countries. We offer a broad range of Port Services, Commercial Liner Services, Ship Services, and Specialized Services, supporting clients by connecting the dots through their value chain from load port to discharge port.

About The Role
Noatum Maritime Services Saudi Arabia is seeking a highly committed and experienced Operations Manager to lead, coordinate, and optimize our port agency operations across all Saudi locations. This is a key leadership role with strategic, operational, and commercial responsibilities, ensuring excellence in service delivery and the development of our local market presence in our services.

Business Operations Management
- Provide strategic leadership and management of port operations.
- Ensure consistent quality, efficiency, and compliance across all locations.
- Regularly visit each branch to support local teams and address on-site challenges.
- Develop and implement action plans to improve operational performance.
- Manage and coach local teams to foster talent and accountability.
- Act as the primary liaison for operational issues, ensuring fast resolution.
- Maintain oversight of KPIs, profitability, and cost control.

Business Development & Strategy
- Support commercial efforts and client retention, especially in the tramp and husbandry segments.
- Identify and seize new commercial opportunities.
- Build trust-based relationships with clients, suppliers, and stakeholders.

People Management Responsibilities
- Lead with empathy and integrity, maintaining a strong team spirit.
- Foster a positive work culture emphasizing teamwork and professionalism.

Regulatory Compliance & Risk Management
- Ensure operations comply with maritime regulations.
- Monitor risks related to port operations and develop contingency plans.

Reporting & Coordination
- Provide regular reports to Country Manager on performance and opportunities.
- Collaborate with teams to ensure seamless execution of strategies.

Minimum Requirements
- Proven experience (5–8 years) in maritime operations in port agency.
- Previous leadership experience managing multiple teams.
- Fluent in English and Arabic; other languages are a plus.
- Based or willing to relocate to Dammam area.
- Willingness to travel frequently.
- Excellent interpersonal and communication skills.
- Commercially oriented with a focus on sales and client retention.
- High proficiency in standard IT tools (Office 365, ERP systems).
- Strong understanding of port operations and maritime regulations.