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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join Our Team as a Reservation Agent!
We are seeking a detail-oriented Reservation Agent to join our team at Rayhaan Hotels & Resorts. In this role, you will assist customers in booking reservations for travel, accommodations, or events, ensuring excellent service and satisfaction.

Job Responsibilities:
  • Assist customers in making reservations via phone, email, or online platforms.
  • Provide excellent customer service by addressing inquiries and resolving any issues during the reservation process.
  • Maintain accurate records of reservations and customer interactions.
  • Collaborate with other teams to ensure seamless coordination of reservations.
  • Stay updated on current promotions to provide customers with the best options.
  • Ensure compliance with company policies and procedures.

Candidate Requirements:
  • Bachelor’s degree in hospitality management, business administration, or related field.
  • Proven experience in a similar role, preferably within the hospitality industry.
  • Excellent communication and customer service skills.
  • Strong attention to detail and accuracy.
  • Familiarity with reservation systems and online booking platforms.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Fluency in English and Arabic is required; knowledge of other languages is a plus.

Why Rayhaan Hotels & Resorts?
At Rayhaan, we offer our guests luxury accommodation that reflects their values while respecting their beliefs and culture. Join us and be a part of a team that upholds quality and an alcohol-free environment.

Requirements

  • Females-only workplace
  • Requires 2-5 Years experience

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