Secretary

Company Description
Sahra Star, established in 1988/1409H, began as a provider of services in the construction of buildings. Over time, the company broadened its operations to include real estate investments and hotel management. With years of expertise, Sahra Star has built a reputation for delivering quality projects and customer-focused services. Today, it continues to thrive in offering innovative solutions across its diverse business areas.

Role Description
This is a full-time, on-site Secretary role based in Dammam. The Secretary will manage daily clerical tasks, handle executive administrative assistance, support company secretarial functions, and provide customer service. The role involves maintaining schedules, organizing communications, and ensuring efficient office operations while serving as a vital point of contact within the organization.

Qualifications

• Previous experience in the contracting sector
• 2 to 6 years of secretarial experience
• Immediate start
• Proficiency in Clerical Skills, including document management and scheduling
• Strong Communication skills to effectively interact with internal and external stakeholders
• Experience in Company Secretarial Work and providing Executive Administrative Assistance
• Customer Service expertise with a focus on professionalism and attentiveness
• Attention to detail, organizational skills, and the ability to prioritize tasks
• Proficiency in office software and tools is an advantage
• Relevant certifications or experience in administrative support or secretarial roles

Main Responsibilities and Duties: First: Administrative and Secretarial Support (in English and Arabic): 1. Organizing the schedule and managing the daily calendar for the responsible manager. 2. Arranging and organizing meetings with local and international parties, preparing the agenda and necessary documents, and taking minutes of meetings in English or Arabic depending on the language of the meeting. 3. Welcoming visitors and foreign and local delegations and directing them professionally and appropriately. 4. Answering phone calls in both Arabic and English, directing them to the relevant department, and accurately recording messages. 5. Booking travel and hotel tickets internationally and locally for administrative and technical staff. 6. Preparing and editing letters, correspondence, reports, and official emails in both Arabic and English accurately and professionally. Second: Document and Archive Management: 1. Receiving, classifying, archiving, and storing all project-related documents that may be in English (such as international contracts, equipment catalogs, foreign supplier correspondence). 2. Translating simple documents or coordinating with translators for more complex documents. Third: International and Local Communication and Coordination: 1. Acting as a link between management and multinational teams at project sites. 2. Coordinating with clients, suppliers, and subcontractors in both English and Arabic. Educational Qualifications: - At least a diploma in office management, secretarial studies, or any related field. Experience: - At least 2-3 years of experience in secretarial or administrative work. - Priority will be given to those with previous experience in the contracting or engineering companies or construction sectors, especially in environments that require the use of English. Language and Technical Skills: - Proficiency in English (reading, writing, and speaking). - Advanced proficiency in using the Microsoft Office suite. - Good knowledge of electronic archiving systems. Personal Skills: - Excellent communication skills (oral and written): fluency and confidence in both Arabic and English. - Accuracy and organization and the ability to work in a team spirit. - Ability to work under pressure and maintain complete confidentiality. - Politeness and proper appearance when dealing with international and local personalities. Additional Features (Preferred Skills): - Practical experience in an environment that requires the use of English on a daily basis.

About the Role
Join Americana Foods as a Wholesale Sales Supervisor and take on a vital role in achieving sales growth and operational efficiency across our assigned wholesale accounts. You will implement and manage sales plans, meet monthly sales targets, and enhance channel performance while fostering relationships with customer teams.

Key Responsibilities

• Driving Sales Team Performance: Monitor and evaluate the performance of wholesale representatives, identify improvements, provide ongoing training, and ensure sales objectives are met.
• Sales Strategies & Market Trends: Communicate with the sales team about market trends and sales progress, ensure timely reporting, and develop effective sales strategies to exceed targets.
• Stock Levels & Logistics Management: Maintain adequate stock levels and coordinate timely order deliveries with logistics.
• Cost Control & Financial Management: Control product damages and expirations, manage warehouse stock efficiently, and oversee financial compliance during the collection process.
• Customer Relationship Management: Build and maintain strong relationships with customers, handle complaints, and tailor solutions to meet client needs.

Qualifications & Experience

• Bachelor’s degree in a relevant field.
• Fluency in English and Arabic is required.
• 3-5 years of experience in the KSA FMCG market, with a focus on managing local wholesale clients.

Technical Skills
In-depth knowledge of sales, distribution, logistics, and strong understanding of sales processes and customer satisfaction are essential.