Business Analyst📣 Job Ad

WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

This role of Associate Business Analyst will involve identifying and understanding customers' business issues, defining customer needs, and providing functional requirements to translate these into SITA solutions. You will ensure solutions comply with SITA's processes, manage change requests, and propose technical solutions and pricing models to meet business needs, thereby ensuring profitability and supporting growth.

What You’ll Do:

• Interface with salespersons to support customer engagements
• Analyze and document customer requirements
• Develop sound technical solutions in collaboration with customers
• Build comprehensive business cases for management support
• Perform basic data analysis and reporting
• Collaborate with project and marketing teams to ensure effective project transfer and support strategic initiatives

Qualifications:
- Native Arabic Speaker & fluent in English
- 3 years of experience in business analysis
- Understanding of Aviation Industry
- Bachelor's degree in Computer Science, Mathematics or Engineering
- Excellent communication skills and customer-focused mindset.

SITA values diversity and encourages Saudi nationals to apply. Join us at SITA and help us continue delivering innovative solutions to the aviation industry.

Join SITA as an Associate Business Analyst!
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
About the Role & Team:
In this position, you will identify and understand customers' business issues, define and document their needs, and translate these into SITA solutions across various portfolios. You will also ensure compliance with SITA's processes, validate and enhance customer requirements, and manage change requests, all to support business growth.
Key Responsibilities:

• Serve as the primary interface for salespersons to support customer engagements.
• Analyze and document customer requirements and business processes.
• Work closely with customers to understand their business models and develop technical solutions.
• Provide customers with current information on SITA products and enhancements.
• Develop simple business cases based on pricing models to ensure profitability.

Qualifications:
You should be a native Arabic speaker fluent in English, possess 3 years of business analysis experience, and have a background in the aviation industry. A Bachelor's degree in Computer Science, Mathematics, or Engineering is required. Your skills in analytical thinking, problem-solving, and communication are vital for success in this role.
Note: Only Saudi nationals and residents will be considered for this position.

WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

As an Associate Business Analyst, you will be responsible for identifying and understanding customers' business issues and processes, defining and documenting customer needs, and providing functional requirements and expertise for translating these needs into SITA solutions across different portfolios.

WHAT YOU’LL DO:

• Be the primary interface for salespersons to support customers’ engagements on technical & commercial matters.
• Analyze and document customer requirements and business process.
• Work with customers to understand their business models and develop sound technical solutions to meet their requirements.
• Provide comprehensive information on SITA products through meetings and workshops.
• Build business cases to ensure SITA’s profitability.
• Perform basic data analysis and reporting.
• Collaborate with project managers for effective project implementation.
• Support strategic initiatives with the marketing and innovation teams.

ABOUT YOUR SKILLS:

• Native Arabic Speaker & fluent in English.
• 3 years of experience in business analysis.
• Aviation Industry Experience.
• Analytical Thinking and Problem Solving.
• Bachelor’s degree in Computer Science, Mathematics or Engineering.
• Excellent written and verbal communication skills.
• Knowledge of Microsoft Office tools.

WHAT WE OFFER:

• Flex Week: Work from home up to 2 days/week.
• Flex Day: Make your workday suit your life.
• Professional Development opportunities.
• Inclusive work environment.