Cashier📣 Job Ad

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and POS systems, handling cash and credit card payments, maintaining accurate cash drawer balances, and assisting customers with inquiries about products and services. This role requires strong attention to detail, excellent communication skills, basic math abilities, and the ability to work in a fast-paced retail environment while maintaining a friendly and professional demeanor with all customers.

About Calo
Calo is on a mission to make healthy eating easy by providing better, faster, and more affordable access to food through technology. Founded in Bahrain in 2019, Calo has expanded its operations and delivered millions of nutritious meals.

Role Overview
The Cashier plays a critical role in supporting front-of-house operations at Calo. This position ensures a smooth, friendly, and fast customer experience, while efficiently handling transactions and supporting dispatch operations. The Cashier will work closely with the Cafe Manager to maintain service standards aligned with Calo’s values.

Main Responsibilities

• Accurately take customer orders and process payments using the POS system.
• Ensure all payment transactions are handled efficiently and correctly.
• Maintain a positive and professional approach with customers.
• Upsell menu items and promote current offers or combos.
• Coordinate with kitchen and operations teams for timely order preparation.
• Verify order accuracy before handover to drivers or customers.
• Monitor order flow and manage dispatch priorities.
• Address and escalate customer concerns professionally.
• Ensure the cleanliness of the cashier area and front-of-house space.
• Comply with hygiene and safety standards.

Ideal Candidate Qualifications

• At least 1 year of experience in a cashier or customer service role.
• Experience in order dispatching is a plus.
• Currently present in KSA.
• Proficient in English, Arabic is a plus.
• Basic numerical skills and familiarity with POS systems.

Knowledge and Competency

• Strong understanding of customer service principles.
• Experience handling high-volume transactions accurately.
• Ability to work efficiently in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Personality Traits

• Strong communicator with a friendly, approachable attitude.
• Able to work well under pressure as a team player.

Responsible for accurately and quickly executing payment operations, ensuring a positive customer experience through professional handling, in addition to maintaining the daily cash balance and organizing the workstation. Tasks and Responsibilities: • Receiving customers with a smile and providing friendly service. • Processing cash and electronic payment transactions accurately and issuing invoices. • Reviewing and recording daily revenues and ensuring record matching. • Assisting customers with inquiries related to products or promotional offers. • Ensuring the organization and cleanliness of the cashier area at all times. • Reporting any cash shortages or equipment malfunctions to management. • Complying with company policies and financial safety procedures. • Working harmoniously with the team to ensure the smoothness of daily operations. Qualifications and Experience Required: • A minimum of a high school diploma. • Obtaining a valid health certificate (mandatory). • Previous experience in cashiering or sales (additional advantage). • Knowledge of basic accounting and cash handling. • Ability to work with electronic Point of Sale (POS) systems. • Excellent communication and customer service skills. Necessary Skills: • Accuracy and attention to detail to ensure the correctness of financial operations. • Time management skills and managing peak times. • Ability to work under pressure while maintaining service levels. • Professionalism and friendliness in dealing with customers. • Problem-solving skills quickly and efficiently. Key Performance Indicators (KPIs): • Accuracy rate of financial transactions. • Speed of executing daily transactions. • Customer satisfaction rate according to surveys or feedback. • Commitment to attendance and punctuality. • Continuous organization and cleanliness of the work area.