Event Coordinator

in Next Future

2 days ago

	Salary	3,000 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	Al Faisaliyah, Jeddah

First: Management and Operation
•Developing and implementing office policies and procedures in accordance with local and international regulations.
•Supervising all daily operations (flight bookings, hotels, tourist programs, transportation).
•Monitoring the daily performance of employees and ensuring compliance with professional standards.
•Managing contracts and relationships with airlines, hotels, and transportation companies.

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Second: Sales and Marketing
•Preparing marketing plans to attract customers and increase market share.
•Developing competitive packages and tourism programs.
•Monitoring the achievement of monthly and annual sales targets.
•Building strategic relationships with companies and institutions (B2B).

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Third: Customer Service
•Ensuring high-quality service is provided to customers before, during, and after travel.
•Solving issues and complaints quickly and efficiently.
•Monitoring customer satisfaction and making continuous improvements.

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Fourth: Human Resources
•Selecting and hiring sales, operations, and customer service staff.
•Preparing work schedules and distributing tasks.
•Training the team on global booking systems (Amadeus, Galileo, Sabre).
•Motivating employees and regularly monitoring their performance.

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Fifth: Financial Management
•Preparing the annual budget and monitoring expenses and revenues.
•Following up on accounts with suppliers and customers and ensuring timely payment.
•Analyzing sales and profit reports to make strategic decisions.

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Sixth: Development and Improvement
•Keeping up with new trends in tourism and travel.
•Suggesting new services such as (visas, travel insurance, group trips).
•Using modern electronic systems to speed up processes and improve the customer experience

Requirements

GOSI Registration Required or Sponsorship Transfer
Requires 5-10 Years experience
Intermediate in English

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•Experience in the events field with field research and the ability to manage the event on the ground.
•Charismatic personality, creative, passionate about work, and capable of persuasion and marketing to companies.
•High skills in communication and negotiation with clients.
•Familiarity with using applications and professionally preparing and sending emails.
•Possesses a creative sense and the ability to transform ideas into successful events.

Benefits:
•Innovative and supportive work environment.
•Opportunity for development and gaining experience in a dynamic and challenging field.

📩 To apply, please send your resume to: [r@********************]

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1. Strategic Planning
•Develop an annual marketing and sales plan aligned with the company's objectives (launching SaaS products, software solutions, technical services).
•Conduct market research (locally and regionally) to identify opportunities and threats, and analyze competitors.
•Identify target sectors: small and medium-sized enterprises, government institutions, and the private sector.
•Draw a competitive pricing strategy for the company's products and services.

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2. Sales Management
•Build and develop the sales team (recruitment, training, performance monitoring).
•Prepare sales presentations and customized solutions for clients (B2B, B2C).
•Negotiate with key clients and close deals.
•Monitor monthly and quarterly sales targets.
•Develop strategic partnerships with technology companies and distributors.

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3. Digital and Technical Marketing
•Develop and implement digital marketing campaigns (Google Ads, Meta, LinkedIn, SEO).
•Manage social media channels and marketing content.
•Collaborate with the development team to highlight the advantages of technical products in marketing campaigns.
•Organize technical webinars and workshops (Webinars, Events).
•Improve the company website and user experience (UX/UI).

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4. Customer and Relationship Management (CRM)
•Manage the Customer Relationship Management (CRM) system to track potential and current customers.
•Develop customer loyalty programs and retain them.
•Receive customer feedback and convert it into inputs for product development.
•Build long-term relationships with key accounts.

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5. Analysis and Reporting
•Prepare periodic sales and marketing performance reports to present to senior management.
•Analyze the return on investment (ROI) of marketing campaigns.
•Use market analysis and marketing tools (Google Analytics, HubSpot, Power BI).
•Track key performance indicators (KPIs): number of new customers, monthly recurring revenue (MRR), customer acquisition cost (CAC).

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6. Leadership and Development
•Motivate the team and achieve their individual and collective objectives.
•Keep up with the latest trends in digital marketing and software.
•Collaborate with the operations manager and project manager to ensure output alignment with the market.
•Represent the company at technical exhibits and local and regional events.

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