NE Major Projects Sales Engineer📣 Job Ad

About the Role

Otis Elevator Company Saudi Arabia Ltd is seeking a dynamic and results-oriented NE Major Projects Sales Engineer to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for supporting new equipment operations, driving growth in major projects with orders exceeding $ million, and expanding market coverage with a 100% Major Projects offering. The successful candidate will be instrumental in negotiating new contracts, updating contractual terms, and gathering competitive intelligence to enhance Otis's market share. Additionally, the role involves conducting post-delivery/installation product checks to ensure quality and compliance with the scope of delivery, all while adhering to stipulated business policies and procedures.

This position offers the opportunity to manage strategic relationships with key stakeholders, including main contractors, consultants, and key accounts, while also maintaining existing relationships. You will play a vital role in the sales cycle, from initial prospecting and study to pricing, preparing technical and commercial submittments, and presenting value propositions and value engineering solutions to clients. The role holder will be expected to contribute to the company's success by achieving individual annual sales plans and developing accurate monthly forecasts.

Key Responsibilities

• Drive Sales & Operations Support (SOS) growth in major project new equipment (NE) orders exceeding $ million.
• Increase market coverage and ensure a 100% Major Projects (MP) offering.
• Establish sales objectives by providing accurate month-over-month forecasts with a clear objective of achieving the individual annual plan, by developing annual sales quotas for regions and territories.
• Manage strategic relationships with main contractors, consultants, and key accounts.
• Maintain strong relationships with current existing key accounts.
• Provide sales support to clients during the design stage of projects.
• Prospect, review, study, and price Major Projects, preparing technical and commercial submittments as per project-specific requirements, including value propositions, value engineering, and customer presentations.
• Prepare internal company MP reviews according to the company approval matrix.
• Negotiate contracts (technically and commercially) to reserve company rights and profitability, coordinating with internal and external stakeholders (Finance, Legal, Estimations, Planning, FOD, etc.) on all contract aspects to ensure full alignment regarding cost, scope, and limitations.
• Handle and resolve customer complaints regarding products or services.
• Abide by company internal policies and code of conduct.
• Follow the Sales Incentive Plan (SIP) internal process.
• Ensure the updating of company internal reporting systems, such as MP Tracker, CRM, and eLOG.
• Conduct product checks post-delivery/installation at client sites to ensure quality and compliance with the scope of delivery.

Qualifications and Requirements

• Bachelor's degree in Engineering or Sales, or an equivalent qualification.
• A minimum of 3 years of relevant experience in sales operations within a construction or engineering organization.
• At least 2 years in positions of progressively increasing responsibility.
• Fluent written and spoken English is essential.
• Arabic language proficiency is preferred.

Required Skills

• Sales
• Contract Negotiation
• Competitive Intelligence
• Product Knowledge
• Forecasting
• Sales Quotas Management
• Relationship Management
• Customer Presentations
• Value Engineering
• Technical Submittals Preparation
• Commercial Submittals Preparation
• Customer Complaint Resolution
• Customer Relationship Management (CRM)

Additional Information

This is a full-time position for an NE Major Projects Sales Engineer at Otis Elevator Co., located in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience. Relevant certifications such as Certified Sales Associate (CSA) or equivalent are preferred. Otis is a global leader in elevator and escalator manufacturing, installation, and service, committed to safety, ethics, and quality. The company fosters a diverse, global team and provides opportunities for leadership development and an Employee Scholar Program. Otis is an Equal Opportunity Employer.