Operations Officer📣 Job Ad

About the Role

Match is seeking a highly experienced and strategic Head of PMO to join our team in Jeddah, Makkah, Saudi Arabia. This pivotal role, reporting directly to the Chief Executive Officer, will be instrumental in driving the organization's strategic execution. You will be responsible for establishing and managing the Project Management Office (PMO) function from the ground up, enhancing governance structures, developing robust KPI frameworks, and ensuring the effective tracking of key business initiatives across all departments. This position requires a proactive leader with a proven ability to build and optimize processes, foster accountability, and provide critical insights to executive leadership. The Head of PMO will act as a trusted strategic partner to the CEO, ensuring alignment and successful delivery of organizational objectives.

Key Responsibilities

• Establish and manage the PMO function from its inception.
• Develop comprehensive project governance frameworks, including reporting cadences, escalation processes, and follow-up mechanisms.
• Track strategic projects, business priorities, risks, delays, and dependencies across all organizational departments.
• Design, launch, and continuously monitor Key Performance Indicator (KPI) frameworks across all business functions.
• Implement and manage work management platforms, such as ******* or similar tools, to streamline operations.
• Automate manual workflows to enhance visibility, accountability, and execution speed.
• Build executive dashboards and exception reports to provide clear insights to the CEO.
• Support governance and IPO-readiness requirements, including the development of Authorities of Delegation (DoA), Standard Operating Procedures (SOPs), segregation of duties, comprehensive documentation, and board reporting.
• Coordinate effectively with department heads to ensure the timely delivery of strategic initiatives.
• Prepare executive reports, meeting agendas, minutes of meetings, and action trackers.
• Maintain strict confidentiality and serve as a trusted strategic partner to the CEO.

Qualifications and Requirements

• Proven experience in building and managing a PMO function from scratch.
• Strong experience in KPI design and performance management.
• Hands-on experience with workflow automation and work management platforms, with a preference for ********
• Demonstrated experience in governance, SOPs, DoA, board reporting, or IPO-readiness.
• Previous exposure to CEO Office, Chief of Staff, Strategy, Transformation, or PMO leadership roles.
• Exceptional stakeholder management and executive communication skills.
• Fluency in both Arabic and English is essential.
• Must be based in or willing to relocate to Jeddah.
• Over 10 years of experience is required.

Required Skills

• Project Management Office (PMO)
• KPI Design and Performance Management
• Workflow Automation
• Work Management Platforms (*, ********
• Governance Frameworks
• Standard Operating Procedures (SOPs)
• Authorities of Delegation (DoA)
• Board Reporting
• IPO-Readiness
• Stakeholder Management
• Executive Communication

Preferred Background and Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. Candidates with a background in Management Consulting, Transformation, PMO, Strategy, Retail, FMCG, Luxury, Consumer Goods, or mature operational groups are preferred. The role requires the ability to work effectively in a fast-paced environment and collaborate closely with executive leadership.

About the Role

Haleon is a purpose-driven consumer company focused on delivering everyday health to millions through its portfolio of trusted brands such as Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®. The company operates with a performance-focused culture, blending human understanding with trusted science.

The KSA Net Revenue Manager is a strategic position within Haleon Saudi Arabia's Commercial Excellence function. This role is responsible for developing and implementing the Net Revenue Management (NRM) strategy across Mass Market, Pharmacy Channel, Digital Commerce, and emerging routes-to-market in the Kingdom. The primary objective is to maximize Net Sales, protect gross margin, and drive sustainable, profitable revenue growth for the Haleon KSA portfolio. This position requires a commercially astute individual with a deep understanding of the Saudi retail promotional landscape and experience building NRM capabilities within a multinational FMCG company. The role involves close collaboration with Sales, Marketing, Finance, Supply Chain, and Customer teams to translate market intelligence into pricing, promotion, trade investment, and assortment decisions that impact the P&L. The position reports to the Commercial Excellence Lead.

Key Responsibilities

• Own and execute the end-to-end Net Revenue Management (NRM) agenda for Haleon KSA, covering pricing, pack-price architecture, mix, promotional effectiveness, and trade terms across all channels.
• Lead KSA pricing and Pack-Price Architecture (PPA) initiatives, including annual price reviews, channel harmonization, value-based pricing corridors, and new product development (NPD) pricing, ensuring alignment with KSA retailer expectations and competitive benchmarks.
• Develop a structured view of the KSA promotional landscape, informed by direct knowledge of retailer category team planning, supplier investment evaluation, and shopper value equation shaping, to enhance promotional ROI for Haleon.
• Analyze channel and customer profitability, identify revenue leakage, and propose corrective actions related to mix, assortment rationalization, trade terms, and SKU portfolio to improve Net Sales and gross-to-net performance.
• Monitor market dynamics, competitor pricing and promotions, consumer insights, and channel performance using data from Nielsen, IQVIA, EPOS, and internal sell-in data, providing actionable recommendations to the KSA Leadership Team and MEA ComEx.
• Partner with Sales managers and the Head of Sales to translate insights into executable, channel-specific plans for Mass Market, Pharmacy, and Digital Commerce, including platform-level pricing and promotional architecture.
• Contribute to budgeting and forecasting cycles, and track and govern NRM KPIs, including price realization, trade spend efficiency, promotional ROI, and gross-to-net ratio.

Qualifications and Requirements

• A minimum of 5 years of experience in Net Revenue Management, Revenue Growth Management, Pricing, Customer Marketing, or Commercial Finance within a top-tier blue-chip FMCG multinational operating at scale in the KSA market.
• Direct, hands-on experience engaging with the category and commercial teams of Saudi modern trade and pharmacy retailers, demonstrating a clear understanding of how these retailers structure promotional plans, price ladders, and trade investment negotiations.
• A proven track record of delivering measurable net sales, margin, or gross-to-net improvement through disciplined pricing, promotional optimization, and trade spend reallocation specifically within the KSA market.
• Cross-category exposure across multiple FMCG segments, bringing a broad external perspective and structured benchmarking rigor.
• Demonstrated ability to influence senior commercial and finance stakeholders in a matrixed multinational environment.

Required Skills

• Net Revenue Management (NRM) and Revenue Growth Management (RGM)
• Pricing and Pack-Price Architecture (PPA)
• Promotional effectiveness and Trade terms management
• New Product Development (NPD) pricing
• Promotional ROI analysis
• Channel and customer profitability analysis
• Assortment rationalization and SKU portfolio management
• Market dynamics monitoring and competitor pricing and promotions analysis
• Consumer insights and channel performance analysis
• Data analysis using Nielsen, IQVIA, EPOS, and internal sell-in data
• Advanced analytics and financial acumen
• P&L analysis and financial modelling
• Syndicated data interpretation
• Proficiency in Excel and BI tools
• Channel-specific planning and platform-level pricing/promotional architecture
• Budgeting and forecasting
• NRM KPIs tracking (price realization, trade spend efficiency, gross-to-net ratio)
• Stakeholder management

Work Location and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of relevant experience.

Haleon is committed to fostering an inclusive culture that values diverse backgrounds and perspectives. The company aims to be a place where all employees feel they truly belong. Information shared voluntarily during the application process will be kept confidential and used for legitimate business purposes, including inclusion and belonging programs, and will not influence employment decisions. Reasonable adjustments or accommodations can be requested during the application process by informing the recruiter.

About the Early Career Program - Production

Kerry is seeking ambitious and innovative early careers professionals to join our Production team in Jeddah, Makkah, Saudi Arabia. This permanent, full-time role is part of a structured 2-year Early Career Program designed to immerse participants in real-world challenges within our global manufacturing network. The program provides support from a global network of mentors, empowering participants to make meaningful contributions and gain essential skills, confidence, and experience to thrive in their careers.

This program offers an opportunity to gain a deep understanding of end-to-end manufacturing processes and technologies. Participants will build expertise in people and project management, continuous improvement, and leadership, preparing them to take on significant challenges and make a tangible impact. Learning directly from manufacturing experts, participants will work cross-functionally to enhance their enterprise-wide business knowledge and gain insights into Kerry’s key business drivers, performance measures, process capabilities, products, and customers.

Key Responsibilities

• Support the Site Strategic Agenda by translating strategic goals into daily actions, driving performance metrics, supporting team initiatives, and contributing to operational excellence.
• Play a key role in implementing and embedding the Kerry Manufacturing Standard, ensuring consistency and quality across processes and teams.
• Develop into an empowered people leader by managing small teams, leading shift huddles, and supporting performance conversations.
• Lead and contribute to projects ranging from capital investments, such as installing new equipment or upgrading production lines, to process improvement initiatives, like reducing waste or improving throughput, applying best-in-class project management principles.
• Facilitate and collaborate with management teams on major transformation programs, including digitalization, automation, or sustainability upgrades.
• Gain a clear understanding of how manufacturing contributes to Kerry’s Sustainability agenda, focusing on areas such as reducing energy usage, optimizing water consumption, and minimizing food waste.

Qualifications and Requirements

• Possession of a degree in Food Science, Food Technology, Engineering, Business & Management, Supply Chain, or any other relevant subject.
• 1-3 years of experience.
• Eligibility to permanently work in the location of application.
• Openness to traveling and relocating.

Required Skills

• People Management
• Project Management
• Continuous Improvement
• Leadership
• Communication
• Collaboration
• Agile mindset

Program Details and Personal Attributes

This is a full-time, permanent role within the Early Career Program, which is structured to commence on 1st September 2026. Candidates should be ambitious, curious, and eager to apply their talents. An open mind and willingness to embrace opportunities are essential. Fluency in both English and the local language is required.