Operations Officer Jobs in Makkah

About the Role

Amazon is seeking a motivated and detail-oriented Operations Supervisor to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for ensuring the smooth and efficient operation of warehouse activities. The Operations Supervisor will be responsible for leading and motivating a team to achieve productivity targets and uphold company standards, working collaboratively with the Shift Manager to identify and resolve operational challenges. This position requires an individual who can effectively manage team performance, track attendance and workflow, and contribute to a positive and productive work environment. The ideal candidate will be proactive in identifying areas for improvement and ensuring adherence to safety protocols.

Key Responsibilities

• Support the daily management of departmental duties and operations.
• Assign tasks to associates to ensure workflow efficiency and achievement of daily production Key Performance Indicators (KPIs) and goals.
• Conduct daily standup briefs to communicate objectives and updates to the team.
• Deliver constructive feedback to associates to foster development and performance improvement.
• Perform floor audits and vehicle inspections to ensure compliance and operational readiness.
• Assist in the training and up-skilling of new associates to enhance team capabilities.
• Support the tracking, trending, and reporting of departmental metrics related to associate performance.
• Analyze and understand the underlying reasons for success or failure in meeting departmental delivery and Fulfillment Center (FC) KPIs and goals.
• Manage and maintain accurate records of hours worked and schedules for the team.
• Review and update Standard Operating Procedure (SOP) documents as required to ensure current best practices.
• Improve the flow of product through the station to optimize efficiency.
• Identify and address safety hazards within the operational area and actively participate in safety initiatives.
• Maintain a full understanding of the workflow, daily production goals, and the number of associates present each day.

Qualifications and Requirements

• High school diploma or equivalent is required.
• Must be able to work a flexible schedule, including weekends, nights, and/or holidays, as operational needs dictate.
• Commitment to working 40 hours per week, with the understanding that overtime may be required.
• Ability to lift up to 49 pounds.
• Must be able to stand and walk for extended periods during shifts lasting up to 12 hours.
• Must be able to frequently push, pull, squat, bend, and reach as part of job duties.

Required Skills

• Proficiency in Microsoft Office products and applications.
• Strong team motivation and leadership capabilities.
• Experience with productivity tracking and workflow management.
• Ability to identify and rectify operational issues effectively.
• Skilled in KPI management and performance monitoring.
• Experience in training and developing team members.
• Proficiency in metric reporting and data analysis.
• Competence in scheduling and workforce planning.
• Familiarity with SOP management and continuous improvement.
• Aptitude for safety hazard identification and participation in safety initiatives.

Work Environment and Additional Information

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role operates within the warehouse environment. Amazon is committed to fostering an inclusive culture that empowers employees to deliver exceptional results. For individuals with disabilities requiring workplace accommodations during the application or hiring process, please visit https://********************************************** for more information. If your country/region is not listed, please contact your Recruiting Partner.

About the Role

Qatar Airways Cargo is seeking a Cargo Freighter Operations Supervisor to join its team in Jeddah, Kingdom of Saudi Arabia. This role is integral to ensuring the smooth and efficient handling of cargo operations within the region, contributing to the operational excellence of the airline.

As a member of the Cargo Operations Team, the supervisor will coordinate freighter activities, enhance service delivery, and uphold high operational standards. This position offers opportunities for professional growth within a global organization.

Key Responsibilities

• Initiate and coordinate communications between Sales/GSA and Ground Handling Agents (GHA) regarding booking priorities, FBL instructions, and special cargo handling.
• Ensure timely dispatch of pre-alerts to relevant parties.
• Implement strategies to improve services and reduce operational costs within the region.
• Maintain consistent station-level reporting to identify non-conformances for stakeholders, including GHA, GSA/Sales, booking discrepancies, ramp operations, and hub issues for import problems.
• Ensure all irregularities are centrally recorded in the CROAMIS system.
• Maintain freighter on-time performance and prevent delays caused by ground operations across the delegated region.
• Make advance arrangements to prevent delays at respective stations within the region.
• Minimize discrepancies and non-conformances to reduce claims and penalties, thereby increasing customer satisfaction and reducing carrier liability.

Qualifications and Requirements

• A minimum of a Bachelor's degree or equivalent qualification.
• A minimum of 4 years of job-related experience in air cargo management.
• Proven experience in aircraft turnaround coordination.
• Proven experience in warehouse handling.
• Knowledge in handling Dangerous Goods.
• Knowledge in handling Live Animals.
• Knowledge in aircraft weight and balance.
• Good command of written and spoken English.

Required Skills

• Aircraft turnaround coordination
• Warehouse handling
• Dangerous Goods handling
• Live Animal handling
• Aircraft weight and balance principles
• English language proficiency

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. The company is Qatar Airways.

About the Role

Fastgate Logistics is seeking a dedicated Freight Operation professional to join our team in Jeddah, Makkah, Saudi Arabia. This full-time, on-site role is crucial for optimizing customs and supply chain management, aligning with our mission to transform global trade. You will be instrumental in ensuring the timely and secure transportation of shipments, contributing to the efficiency and sustainability of our clients' operations. Founded on principles of professionalism, commitment, and credibility, Fastgate Logistics delivers well-structured logistics solutions, partnering with government authorities and utilizing real-time cargo tracking to provide end-to-end services. This role offers an opportunity for an individual with strong organizational and communication skills to grow within a dynamic logistics environment that supports Saudi Vision 2030.

Key Responsibilities

• Manage day-to-day freight operations to ensure the timely and secure transportation of shipments.
• Coordinate effectively with clients, stakeholders, and government authorities.
• Prepare all necessary logistics documentation accurately and efficiently.
• Track shipments throughout their journey to provide real-time updates.
• Handle and facilitate customs clearance processes.
• Contribute to continuous process improvements to enhance operational efficiency and mitigate risks.

Qualifications and Requirements

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 0-1 years of experience in freight operations or a related logistics role.
• Fluency in English is required.
• Proficiency in Arabic is an advantage.
• Knowledge of customs regulations is a plus.
• A background in logistics or supply chain management is a plus.

Required Skills

• Strong analytical skills to assess data, identify patterns, and solve logistical challenges.
• Excellent communication skills for effective coordination with clients, stakeholders, and team members.
• Proficiency in sales and the ability to build and maintain client relationships.
• Experience in operations management for handling day-to-day logistics tasks and ensuring process efficiency.
• Project management skills to organize, plan, and execute freight operations within deadlines.
• Proactive problem-solving abilities.
• High attention to detail.

Work Environment

This is a full-time, on-site position located in Jeddah, Makkah, Saudi Arabia. The role is part of Fastgate Logistics, a company committed to professionalism, commitment, and credibility in delivering logistics solutions.

About the Role

DHL Global Forwarding, a division of DHL Group, is seeking a motivated AFR Ops Specialist to join its team in the Makkah Region, Saudi Arabia, specifically in Jeddah. As part of a global company operating in over 220 countries, this role is integral to managing air freight operations and ensuring the smooth flow of goods and information within global supply chains. The position offers an opportunity to contribute to a business that specializes in cross-border express shipping and provides comprehensive logistics solutions across various industries worldwide.

In this capacity, the AFR Ops Specialist will act as a subject matter expert, utilizing advanced knowledge to manage complex projects and processes with minimal supervision. Key functions include developing and administering air freight operations plans, engaging with customers, and managing shipments to meet delivery expectations in alignment with business strategy and corporate guidelines.

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipment information, incident and complaint management, ad hoc pricing requests, and claims.
• Ensure accurate capture of costs and revenues against customer profiles and take ownership to resolve operational issues.
• Administer shipment-level activities, including processing customer bookings, managing documentation, and overseeing local and international transport.
• Manage shipments to consistently meet customer service commitments.
• Track, record, analyze, and implement improvements for exceptions and operational irregularities.
• Maintain high data quality for all shipment information.
• Implement necessary regulatory compliance procedures for all shipments.
• Route and assign shipments to appropriate consolidation points to meet service commitments and maximize profitability.
• Identify critical shipments and new business opportunities requiring additional support.
• Respond to customer queries, prepare operational information for customer visits, and participate in these visits.
• Execute daily tasks and activities while adhering to resource management and productivity guidelines.
• Prepare invoices, debit notes, credit notes, and supporting documentation for timely and accurate customer invoicing.
• Investigate and support the resolution of invoice disputes.
• Resolve recurring issues and propose process enhancements for operational effectiveness.
• Address and resolve performance issues with suppliers, proposing solutions for improvement.
• Provide functional guidance, advice, or training to less experienced team members.
• Collaborate with and influence other specialist departments and third parties, such as external service providers.
• Convince others to adopt new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DHL managers.
• Understand customer and key stakeholder interests, providing advice as needed.
• Provide technical guidance to line managers and employees.
• Manage processes and programs, potentially directing the work of other professionals.
• Coach and review the work of lower-level professionals.

Qualifications and Requirements

• Bachelor's Degree or equivalent experience/qualification.
• More than 4 years of experience in a relevant operational role.
• Experience in routing shipments.
• Experience in shipping operations.
• Experience in carrier management.
• Experience in third-party logistics (3PL).
• Familiarity with airline operations.
• Experience with ground transportation logistics.
• Knowledge of cold chain logistics.
• Experience in import and export processes.
• Proven ability in stakeholder management.

Required Skills

• Customer Service
• Shipment Management
• Incident Management
• Claim Management
• Cost and Revenue Management
• Documentation
• Regulatory Compliance
• Invoice Processing
• Process Improvement
• Supplier Performance Management
• Cross-functional Relationship Building
• Routing
• Shipping
• Carrier Management
• Third Party Logistics
• Airlines
• Ground Transportation
• Cold Chain
• Import Export
• Stakeholder Management

Work Environment and Location

This is a full-time position based in the Makkah Region, with opportunities located in Makkah and Jeddah, Saudi Arabia. DHL Global Forwarding is recognized as a TOP EMPLOYER, committed to fostering a positive work environment and encouraging personal and professional growth.

About the Role

MECCA Brands, Australia's leading beauty retailer, is seeking an Operations Specialist to join their MECCA Sorrento store in Makkah, Saudi Arabia. This part-time position offers an opportunity to develop your operations career within a retail environment. The role is integral to the smooth day-to-day running of the store and contributes to delivering customer experiences.

As an Operations Specialist, you will work with premium beauty products. MECCA provides education through MECCAversity and in-store training. The role offers regular schedules for work-life balance, an employee discount, and a product allowance. MECCA also focuses on social responsibility through its MECCA M-PACT sustainability initiative and MECCA M-POWER social change movement.

Key Responsibilities

• Assist and support the store team in delivering customer service by ensuring stock is consistently replenished and presented to the highest standard.
• Support the management team in executing MECCA's customer service initiatives and defining store focus areas.
• Complete daily stock maintenance tasks and all cyclical stock management processes accurately and efficiently.
• Contribute to overall store performance by actively identifying and driving operational activities.
• Maintain effective store operation practices that support the delivery of customer service experiences.
• Uphold and encourage a positive health and safety culture within the store environment.

Qualifications and Requirements

• Demonstrate sound knowledge of MECCA's brand and product offering.

Skills and Competencies

• Operations
• Customer Service
• Stock Replenishment
• Stock Presentation
• Stock Maintenance
• Cyclical Stock Management
• Operational Activities
• Brand and Product Knowledge
• Health and Safety Culture

Work Details

This is a part-time position, requiring * hours per week. The role is located at the MECCA Sorrento store in Makkah, Makkah, Saudi Arabia. Experience required is 0-1 years.

About the Role

Bupa Arabia is seeking a dedicated professional to join its innovative Tamheer program as a Virtual Hospital Operations specialist. This role is integral to the coordination and management of laboratory services and patient cases within a virtual hospital setting. The position requires effective communication between laboratory staff, healthcare providers, and patients, alongside meticulous oversight of laboratory test workflows and adherence to regulatory compliance.

This opportunity is for individuals interested in healthcare operations and patient care, offering valuable experience within a dynamic environment. As part of the Tamheer initiative, the role contributes to the advancement of virtual healthcare services in Saudi Arabia.

Key Responsibilities

• Oversee and manage patient cases within the laboratory setting, coordinating necessary laboratory tests.
• Track laboratory test results and ensure timely communication of findings to laboratory providers and patients.
• Serve as the primary point of contact for patients regarding their laboratory tests, addressing inquiries, providing procedural education, and resolving concerns.
• Collaborate with laboratory technicians, physicians, and other healthcare professionals to ensure efficient and accurate testing and reporting processes.
• Maintain accurate and comprehensive records of patient information, test results, and overall laboratory operations.
• Utilize laboratory information systems for efficient data entry, retrieval, and management.
• Ensure compliance with all relevant regulatory standards and guidelines governing laboratory services.

Qualifications and Requirements

• Bachelor's degree in healthcare administration or a related field.

Required Skills

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite.
• Experience with healthcare software systems.
• Data analysis skills.
• Ability to maintain professionalism and confidentiality in all interactions.
• Demonstrated ability to work effectively both independently and as part of a team.

Work Context

This is a full-time position within Bupa Arabia. The role is based in Jeddah, Makkah, Saudi Arabia. The program is designed for individuals with 0-1 year of experience, offering an opportunity to gain foundational knowledge in virtual hospital operations.

About the Role

Binzagr Company is seeking a diligent and detail-oriented Treasury Officer to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to supporting the Head of Treasury in managing daily banking operations and transactions across all group companies. The Treasury Officer will be responsible for preparing essential bank-related documents and communications, ensuring all treasury and banking activities are conducted effectively and in a timely manner, strictly adhering to Company Policy and Procedures. This role offers an opportunity for individuals with 0-1 years of experience to gain exposure within the finance and treasury department of a reputable organization, playing a key role in maintaining financial integrity and supporting the overall performance of the Finance and Accounting department.

Key Responsibilities

• Prepare and manage bank-related documents and communications for all group companies concerning treasury and banking transactions.
• Ensure all treasury and banking transactions are processed effectively and in a timely manner, in accordance with Company Policy and Procedures.
• Support the Head of Treasury in managing and completing various banking matters.
• Upload bank statements daily into SAP and liaise with internal teams to confirm collections.
• Clear collections against customer accounts and accurately record loan transactions.
• Coordinate with the Sales team and branches regarding point-of-sale (POS) matters, including issuing new POS devices, replacing existing ones, and coordinating with the SFA team.
• Follow up with banks on dropped transactions related to POS systems.
• Prepare cashier authorizations as required by the branches.
• Communicate with banks regarding cash deposit machine requirements for the branches.
• Initiate online fund transfers and prepare bank statements for monthly reconciliations.
• Deliver bank documents when the bank messenger is unavailable.
• Provide support to treasury team leads for banking matters and serve as a backup in their absence.
• Fulfill and meet all expected deliverables of the role with integrity and collaboration.
• Model the core values of Binzagr Company and adhere to lead-by-example competencies.
• Comply with all HR and Binzagr Company policies and procedures.
• Adhere to all Standard Operating Procedures and Service Level Agreements.
• Assume overall accountability for the performance of the Finance and Accounting department.
• Undertake any other responsibilities assigned by the line manager related to the Treasury Area.

Qualifications and Requirements

• Minimum of 1 year of experience in the field of finance and treasury.
• University bachelor’s degree in Finance or Accounting.

Required Skills

• Proficiency in SAP for daily bank statement uploads and transaction processing.

Work Context

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience. Salary is not disclosed.

About the Role

Alkayan United is seeking a technically proficient individual to join their team in Jeddah, Makkah Province, Saudi Arabia. This full-time position focuses on managing and optimizing our IT infrastructure, with a particular emphasis on Customer Relationship Management (CRM) systems and core technical frameworks. The role is designed for individuals with 0-1 years of experience, offering an excellent opportunity for hands-on skill development in a supportive environment.

Job Responsibilities

• Manage and monitor CRM systems and support the technical environment.
• Ensure system continuity and stability, providing ongoing support.
• Manage the company's email system and internal networks.
• Implement system integration tasks and develop APIs.
• Develop and customize systems to meet business needs.
• Provide technical support for hardware and software, and maintain systems.
• Manage the hardware lifecycle and set up the work environment.
• Analyze technical issues and propose effective and applicable solutions.
• Apply best technical practices to improve efficiency and stability.

Required Qualifications and Experience

• Experience in managing CRM systems and technical support, or web support.
• Understanding of email systems and core network infrastructure.
• Familiarity with system development and integration via APIs and external integrations.
• Experience in providing technical support and system management.
• Strong problem-solving skills and the ability to effectively and practically address technical issues.

Core Skills

• CRM Management
• Technical Support
• System Infrastructure
• Email System
• Networking
• Integration
• APIs
• System Development
• Problem Solving

Job Details

Company: Alkayan United

Location: Jeddah, Makkah Province, Saudi Arabia

Job Type: Full-time

Required Experience: 0-1 years

About the ICQA Supervisor Role

Amazon is seeking an ICQA Supervisor to join its operations in Makkah, Saudi Arabia, specifically in Jeddah and Makkah. This full-time position requires 0-1 years of experience and involves overseeing inventory accuracy and quality control processes within the fulfillment center.

Key Responsibilities

• Supervise daily activities, ensuring the safety, quality, performance, and member experience of operations.
• Set and clarify departmental requirements and expectations, fostering teamwork and open communication.
• Ensure understanding and adherence to safety procedures, documenting accidents and incidents promptly.
• Prioritize tasks to meet deadlines effectively.
• Maintain professional behavior and adapt to ambiguity and change.
• Proactively drive results and address obstacles.
• Communicate and consistently enforce company policies.
• Source and develop ideas for improvement plans.
• Share best practices across departments, shifts, and the organization.
• Collaborate with HR, Facilities, Safety, and IT to secure support and resources for initiatives.
• Track production metrics, utilize data for continuous improvement strategies, and report to management.
• Assist in establishing long-term operational strategic plans.
• Mentor and provide training and development to optimize performance and foster individual growth.
• Recognize high performance and provide coaching or progressive discipline for underperformance.
• Propose and implement improvements in equipment and processing methods.
• Conduct daily and weekly timecard reviews to ensure pay accuracy.
• Perform other duties as assigned, including rotating shifts, working extended hours, holidays, and arriving/departing at least 30 minutes early/late for pass downs and reviews.

Required Qualifications

• 1+ years of experience with Microsoft Office products and applications.
• High school diploma or equivalent.
• Ability to work a flexible schedule including weekends, nights, and holidays.
• Physical ability to lift up to 49 pounds, stand/walk for up to 12-hour shifts, and frequently push, pull, squat, bend, and reach.
• Ability to work 40 hours per week, with overtime as required.

Preferred Qualifications

• Demonstrated integrity, dedication to quality, and adherence to policies.
• Team-oriented with respect for colleagues' opinions.
• Effective communication and ability to take direction.
• Dependable, responsible, and mature.
• Strong organizational skills and attention to detail.
• Ability to work in a team environment and provide direct feedback.
• Capacity to handle ambiguity, changing priorities, and make sound judgments in stressful situations.
• Experience with performance metrics and problem-solving abilities.
• Self-motivated, structured, accurate, and results-driven with an openness to change.
• Proven history of meeting customer requirements and responding promptly.
• Ability to multitask effectively.
• Experience with MS Office, other operating systems, and warehousing systems like Warehouse Management Systems (Highjump).
• Ability to work in a fulfillment center environment which may involve noise, extended periods of walking and standing, lifting up to 50 pounds, bending, and using mechanical equipment.
• Flexibility to work varied hours based on business demands, including overnights, weekends, and holidays.

Work Environment

This role is based in Makkah, Saudi Arabia, covering operations in Jeddah and Makkah. The position is full-time and requires the ability to work in a fulfillment center environment. Candidates must be able to meet the physical demands of the role, including standing, walking, and lifting.

About the Role

Ninja is seeking a motivated Production Officer to join its Fresh Food operations. This role is integral to overseeing and managing daily production activities within the warehouse, ensuring an efficient flow of goods. The position is based in Jeddah, Makkah, Saudi Arabia, and is a full-time opportunity for individuals looking to develop a career in fresh food production.

Key Responsibilities

• Supervise daily production processes within the warehouse.
• Monitor the receipt of fruits and vegetables, ensuring quality and compliance with standards.
• Inspect incoming produce and assess the quality of expired or non-conforming items.
• Ensure correct implementation of packaging, filling, and labeling processes.
• Maintain food quality and safety throughout all operational stages.
• Oversee cleanliness and organization within production and packaging areas.
• Prepare production reports, including any observations or updates affecting the production flow.

Qualifications and Requirements

• Previous experience in warehouse operations, production, or related activities is preferred, particularly in fruits, vegetables, or food production.
• Good knowledge of production processes and food safety principles.
• Ability to work effectively in a fast-paced and dynamic production environment.
• Capacity to manage priorities and work under pressure within a team setting.
• Proficiency in computer usage.

Skills

• Production Operations
• Production Management
• Food Safety
• Quality Control
• Reporting
• Computer Proficiency

Work Environment and Experience

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. The role requires the ability to actively participate in the production line, manage its workflow, and contribute to the team's overall success. Experience of 0-1 year is sought for this role.

About the Role

Le Méridien Hotels & Resorts is seeking a Hotel Cleanliness Supervisor for its Makkah location. This full-time position requires 2-5 years of experience and focuses on maintaining high standards of cleanliness and operational efficiency within the hotel's guest rooms and public areas.

Key Responsibilities

The Hotel Cleanliness Supervisor is responsible for overseeing daily housekeeping operations to ensure adherence to quality standards. This includes inspecting guest rooms, public areas, and the pool to verify cleanliness and condition. The role involves managing room status reports, identifying and resolving discrepancies with the Front Desk, and prioritizing cleaning tasks for departing guests. The supervisor will also assist Housekeeping management with daily activities and coordinate effectively with other departments such as Engineering, Front Office, and Laundry to ensure seamless service delivery.

Team and Employee Management

This position involves supporting management in various human resources functions. Responsibilities include assisting with employee hiring, training, scheduling, performance evaluations, counseling, and motivation. The supervisor is expected to foster positive working relationships, listen to and address employee concerns, and ensure adherence to quality expectations and standards.

Operational Duties and Communication

Key duties include preparing and communicating room assignments, documenting and resolving issues related to discrepant rooms, and ensuring that information is passed on to the next shift. The supervisor will also be responsible for completing all required paperwork and maintaining departmental standards. This role requires proactive communication and problem-solving to ensure guest satisfaction and operational smoothness.

Safety and Professional Conduct

Adherence to all company and safety/security policies and procedures is mandatory. This includes reporting any maintenance problems, safety hazards, accidents, or injuries. The supervisor must complete required safety training and certifications. Maintaining a clean, professional uniform and personal appearance is essential. Confidentiality of proprietary information and protection of company assets are also key aspects of this role. Welcoming guests according to company standards, anticipating their needs, and assisting individuals with disabilities are integral to the guest experience.

Qualifications and Physical Requirements

Candidates must possess a high school diploma or *** equivalent, with a minimum of 1 year of related work experience and 1 year of supervisory experience. The role requires the ability to perform physical tasks, including moving, lifting, carrying, and placing objects up to 55 pounds without assistance and heavier objects with assistance. Pushing and pulling loaded housekeeping carts over uneven surfaces, reaching, bending, twisting, standing, sitting, kneeling, or walking for extended periods are also necessary. Fine motor skills, hand-eye coordination, and the ability to enter and retrieve work-related information using computers are required. Visual acuity to read and verify information in various formats is also essential.

About the Production Supervisor Role

Seara International is seeking an experienced Production Supervisor to manage production operations in Jeddah, Makkah, Saudi Arabia. This role is essential for ensuring a smooth and efficient manufacturing process within a fast-paced environment. The Production Supervisor will be responsible for overseeing staff, organizing workflow, and ensuring that production processes consistently deliver high-quality products profitably. This position requires an individual with a strong understanding of complex manufacturing processes, capable of driving improvements in daily activities while reducing costs.

Key Responsibilities

• Supervise the addition and circulation of spices according to established recipes.
• Oversee the processing and addition of meat in accordance with provided recipes.
• Ensure the availability and proper management of all packing materials, monitoring for losses and wastage.
• Monitor machine readings, ensure proper operating methods, and oversee machinery disassembly, installation, and periodic cleaning.
• Coordinate with the maintenance department to address equipment breakdowns promptly.
• Make informed decisions and demonstrate flexibility by understanding the production plan and developing solutions for unforeseen issues or breakdowns.
• Adhere to and enforce good manufacturing practices (GMP) at all stages of production.
• Organize workflow by assigning responsibilities and preparing production schedules.
• Supervise and train production employees, ensuring proficiency in their roles.
• Ensure the safe use of all equipment and schedule regular maintenance to prevent downtime.
• Examine production outputs to ensure they meet specified quality standards.
• Submit regular performance and progress reports to management.
• Identify inefficiencies in the production process and propose actionable improvements.
• Train new employees on the safe operation of machines and adherence to standard operating procedures.
• Enforce strict safety guidelines and company standards across the production floor.

Qualifications and Experience

• A minimum of 3 years of experience as a Production Supervisor, preferably within the frozen food or meat industry.
• Proven experience in operating and managing various types of manufacturing machines and tools.
• A Diploma or Bachelor's degree in Engineering, Veterinary Science, or Agriculture.

Required Skills and Competencies

• Proficiency in managing spices, meat, and packing materials within a production setting.
• Skilled in machine monitoring, operation, maintenance, and troubleshooting.
• Ability to coordinate effectively with the maintenance department.
• Strong decision-making capabilities and flexibility to adapt to changing production needs.
• Comprehensive understanding and application of good manufacturing practices (GMP).
• Experience in preparing and submitting performance and progress reports.
• Excellent organizational skills for workflow management and scheduling.
• Proven ability to supervise and train employees.
• Knowledge of safe equipment usage and preventative maintenance scheduling.
• Capability to examine production outputs against specifications.
• Aptitude for identifying efficiency problems and suggesting improvements.
• Proficiency in training new employees on machine operation, safety, and procedures.
• Commitment to enforcing strict safety guidelines and company standards.
• Familiarity with various manufacturing machines and tools.

Work Location and Type

This is a full-time position located in Jeddah, Makkah, Saudi Arabia.

About the Role

Azad Properties & RED Malls is seeking a Senior Specialist, HR Operations to join its HR team in Jeddah, Makkah, Saudi Arabia. This full-time position reports to the HR Director and is responsible for managing and improving HR operational processes to ensure accurate, compliant, and timely delivery of HR services. The role focuses on enhancing process efficiencies, maintaining service levels, and providing reliable reporting to support strategic decision-making.

Key Responsibilities

• Manage the full employee lifecycle, including onboarding, transfers, promotions, secondments, contract renewals, and offboarding.
• Deliver a structured onboarding experience by coordinating employment documentation, medical examinations, induction, system access, employee IDs, equipment, and mandatory requirements.
• Manage employee transactions through Qiwa, GOSI, Muqeem, and other relevant Saudi government platforms.
• Handle employment contracts, employee transfers, profession changes, work permits, Iqama renewals, exit/re-entry visas, and final exits.
• Maintain accurate employee records and ensure the confidentiality, completeness, and integrity of HR data and personnel files.
• Manage HR data governance through regular audits, identifying discrepancies, and ensuring accurate updates across HR systems.
• Administer and support HR systems, particularly SAP SuccessFactors (Employee Central), including transactions, workflows, reporting, user support, system testing, and data updates.
• Coordinate with Payroll for accurate and timely processing of salaries, allowances, deductions, overtime, leave, statutory contributions, and final settlements.
• Investigate and resolve payroll discrepancies and employee payroll-related queries.
• Administer employee benefits, medical insurance, leave, and attendance processes, including enrolments, deletions, and benefit updates.
• Manage company-wide business travel arrangements, including flight bookings, ticket amendments, cancellations, and coordination with travel agencies.
• Monitor the organization's Saudization and Nitaqat status, identify opportunities to increase localization rates, and ensure compliance with government requirements.
• Identify, apply for, and maximize the organization's benefit from HRDF and other government employment and localization support programs.
• Ensure full compliance with the Saudi Labour Law, government regulations, internal controls, company policies, and audit requirements.
• Develop, implement, and maintain HR policies, standard operating procedures, workflows, and process documentation.
• Prepare regular HR reports and dashboards covering headcount, turnover, joiners, leavers, Saudization, employee movements, absence, and HR data-quality indicators.
• Lead HR process improvement, digitalization, and automation initiatives to enhance efficiency, service quality, and cost-effectiveness.
• Support HR projects, system implementations, process redesigns, and organizational change initiatives.
• Provide first-line guidance to employees and line managers regarding HR policies, systems, benefits, and operational procedures.
• Manage HR service providers, including medical insurance providers, medical centers, background-check providers, and travel agencies.
• Support internal and external HR audits and ensure employee documentation is complete, accurate, and properly retained.
• Coach and mentor junior HR Operations team members and contribute to knowledge sharing and team capability development.

Qualifications and Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 5-7 years of experience in HR Operations, HR Administration, HRIS, or HR shared services, including experience in a senior or specialist-level role.
• Strong hands-on experience with Qiwa, GOSI, and Muqeem.
• Comprehensive and up-to-date knowledge of the Saudi Labour Law, Nitaqat, Saudization requirements, and government employment regulations.
• Proven experience in monitoring and improving Saudization rates and utilizing government localization and employment-support programs.
• Hands-on experience using SAP SuccessFactors, preferably Employee Central, workflows, employee data management, and reporting.
• Strong experience in payroll coordination, employee benefits, medical insurance, leave, and attendance administration.
• Advanced Microsoft Excel skills and experience preparing HR dashboards, workforce reports, and data analysis.
• Excellent communication skills in both Arabic and English, written and spoken.
• High level of confidentiality, integrity, accuracy, and professional judgment.
• Experience within the real estate, retail, or multi-site environment is preferred.
• Experience with HR process automation, digital transformation, and HRIS integrations is preferred.
• Experience supporting HR system implementations, testing, and process enhancements is preferred.
• Strong analytical, problem-solving, and stakeholder-management capabilities.

Required Skills

• HR Operations Management
• Employee Lifecycle Administration
• Government Relations Platforms (Qiwa, GOSI, Muqeem)
• HR Systems Administration (SAP SuccessFactors, Employee Central)
• Payroll Coordination
• Employee Benefits Administration
• Saudi Labour Law and Regulations
• Saudization and Nitaqat Compliance
• HR Data Governance and Integrity
• Reporting and Data Analysis
• Microsoft Excel (Advanced)
• Process Improvement and Automation
• Stakeholder Management
• Problem-Solving
• Communication (Arabic & English)
• Confidentiality and Integrity
• Professional Judgement

Work Environment and Location

This is a full-time role based in Jeddah, Makkah, Saudi Arabia. Azad Properties & Red Malls are equal opportunity employers.

About the Sales Supervisor Role

Oud Elite, a prominent perfume brand with over 340 branches across Saudi Arabia and the Gulf region, is seeking a dedicated Sales Supervisor for its Makkah location. Established in Riyadh in 2007, Oud Elite is recognized for its premium fragrances crafted from natural ingredients. This full-time position is integral to supporting branch operations, ensuring effective retail execution, and achieving sales targets.

Key Responsibilities

The Sales Supervisor will oversee daily branch activities, monitor performance, and ensure adherence to company standards. This role involves identifying and resolving operational issues, supporting sales development, and maintaining operational excellence.

• Conduct regular branch visits to monitor daily operations and ensure smooth functioning.
• Follow up on sales invoices, inventory transfers, and branch performance reports.
• Supervise product displays and promotional materials to enhance visual merchandising.
• Identify operational issues within branches and provide timely support for problem resolution.
• Monitor staff attendance and performance, ensuring compliance with company standards and policies.
• Support sales development initiatives and contribute to achieving regional sales targets.
• Conduct periodic and surprise inventory checks to ensure stock accuracy.
• Ensure all branches maintain a professional appearance and adhere to operational standards.
• Coordinate branch operational needs, including following up on Point of Sale (POS) and banking devices.

Qualifications and Experience

• A Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3 years of experience in retail sales or branch operations.
• Experience ranging from 2-5 years is required.

Required Skills

• Strong leadership capabilities to guide and motivate branch staff.
• Excellent communication skills for effective interaction with teams and management.
• Proficient problem-solving abilities to address operational challenges.
• Good knowledge of retail operations and best practices.
• Experience in inventory management and control.

Work Details

This is a full-time position based in Makkah, Saudi Arabia.

About the Role

Sheraton Hotels & Resorts is seeking a dedicated Food Services Supervisor to join our team in Jeddah, Saudi Arabia. This full-time, non-management position is essential for ensuring the smooth execution of group events and maintaining high standards of guest service within our food and beverage operations. The role involves coordinating event details, managing client and vendor relationships, and contributing to a positive work environment.

As part of Sheraton Hotels & Resorts, an organization with a history of providing gathering places since 1937, you will contribute to creating a sense of belonging for associates and delivering engaging experiences and thoughtful service to guests. Sheraton Hotels & Resorts is an equal opportunity employer, valuing the diverse backgrounds and contributions of all its associates.

Key Responsibilities

• Oversee all on-site details for the successful execution of group events.
• Develop and follow checklists and itineraries for event management.
• Proactively troubleshoot and resolve event-related problems.
• Serve as the primary liaison for coordinating event details with clients, outside vendors, and meeting planners.
• Design, confirm, and communicate room layouts and specific set-up requirements for special events.
• Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, and reservations.
• Transmit information or documents efficiently via computer, mail, or facsimile machine.
• Operate standard office equipment in addition to computers.
• Prepare weekly departmental payroll paperwork accurately.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures, reporting accidents and injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are consistently clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Visually inspect tools, equipment, or machines to ensure proper functioning and safety.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Communicate with others using clear and professional language.
• Prepare and review written documents with accuracy and completeness.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and stakeholders.
• Support the team to reach common goals and respond appropriately to employee concerns.
• Ensure adherence to all quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• At least 2 years of supervisory experience.

Required Skills

• Event Execution
• Client Coordination
• Vendor Management
• Room Layout Design
• Computer Database Management
• Office Equipment Operation
• Payroll Processing
• Hiring and Training
• Scheduling and Employee Evaluation
• Employee Counseling and Discipline
• Employee Motivation and Coaching
• Adherence to Company Policies and Procedures
• Safety and Security Protocols
• Maintaining Uniform and Personal Appearance Standards
• Confidentiality
• Asset Protection
• Guest Service Standards
• Professional Language and Communication
• Written Document Accuracy
• Telephone Etiquette
• Teamwork and Collaboration
• Problem Solving
• Meeting Quality Expectations
• Physical Stamina (ability to move, lift, carry, push, pull, and place objects weighing less than 50 pounds without assistance)

Work Environment and Location

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is not remote. The specific location is North Corniche, Jeddah, Saudi Arabia, 21424. The region encompasses Jeddah and Makkah.

About the Role

Bechtel Corporation is seeking an experienced Camp Supervisor for the Ar Rjum Project in Dhalam, Makkah, Saudi Arabia. This role is responsible for overseeing the operations of the accommodation facility, ensuring high standards in accommodation, catering, cleaning, maintenance, and essential services. The Camp Supervisor will act as the Bechtel representative, monitoring contractor performance and addressing issues to maintain a conducive living environment for the project workforce. The Ar Rjum Project is a significant greenfield gold development located in the Central Arabian Gold Region, approximately 200 km northeast of Taif. This position requires full-time residence within the project's accommodation facility.

Key Responsibilities

• Supervise the Accommodation Services Contract, ensuring compliance with scope, Key Performance Indicators (KPIs), service levels, and contractual obligations.
• Conduct daily inspections of accommodation blocks, dining halls, kitchens, recreation areas, and maintenance activities to ensure adherence to standards.
• Review contractor reports on maintenance, cleaning, catering, incidents, and complaints, ensuring timely corrective actions.
• Ensure the contractor maintains high standards of cleanliness, sanitation, hygiene, room readiness, and overall facility presentation.
• Monitor contractor performance trends and escalate recurring issues for continuous improvement.
• Participate in contractor meetings to review performance, discuss challenges, and implement improvement actions.
• Verify that accommodation, housekeeping, laundry, catering, waste management, and recreation services meet quality, safety, and hygiene standards.
• Oversee food service operations to ensure compliance with food safety requirements, such as HACCP or national equivalents.
• Ensure daily meals meet required quality, nutritional, and service standards.
• Address resident feedback, complaints, and satisfaction issues promptly.
• Oversee facility maintenance and preventive maintenance programs, ensuring timely resolution of defects.
• Coordinate with the contractor on repairs, planned shutdowns, hazard mitigation, and service continuity.
• Track and ensure prompt resolution of warranty issues related to the facility.
• Ensure the contractor adheres to all project safety, environmental, and health requirements.
• Conduct safety observations and participate in safety meetings and toolbox talks.
• Serve as the primary point of contact for accommodation-related matters for internal project teams.
• Coordinate with the Security department on site access protocols and emergency procedures.
• Liaise with the Logistics team to manage transportation arrangements for residents.
• Support crisis management and emergency response planning for the accommodation facility.
• Prepare daily, weekly, and monthly reports on facility conditions, contractor performance, risks, and improvement actions.
• Validate contractor-submitted data, including headcounts, occupancy rates, meal counts, and maintenance logs.
• Contribute to historical records, continuous improvement initiatives, and lessons learned documentation.
• Support arrangements for overflow or external accommodation when required.
• Represent the project during regulatory or third-party inspections of the accommodation facility.
• Ensure all activities within the accommodation precinct align with project safety, environmental, and ethical requirements.

Qualifications and Experience

• Bachelor's degree (or international equivalent) and 8-10 years of relevant experience, OR 12-14 years of relevant work experience.
• Minimum of 10 years of experience supervising accommodation, hospitality, hotel, camp, or village operations, with a preference for experience in large-scale or remote project environments.
• Demonstrated experience overseeing outsourced accommodation or facility services contractors.
• Strong understanding of catering, housekeeping, cleaning, laundry, maintenance, and essential services operations.
• Sound knowledge of food safety and hygiene standards, such as HACCP or national equivalents.
• Proven experience in conducting inspections, managing service standards, and resolving operational issues.
• Strong communication, stakeholder management, and problem-solving skills.
• Proven organizational capability with the ability to manage multiple operational priorities.
• Experience in preparing detailed reports, reviewing contractor KPIs, and validating operational data.

Required Skills

• Supervising accommodation, hospitality, hotel, camp, or village operations.
• Overseeing outsourced accommodation or facility services contractors.
• Expertise in catering, housekeeping, cleaning, laundry, maintenance, and essential services operations.
• Proficiency in food safety and hygiene standards.
• Skilled in conducting inspections and managing service standards.
• Adept at resolving operational issues.
• Excellent communication and stakeholder management abilities.
• Strong problem-solving capabilities.
• High level of organizational capability and the ability to manage multiple operational priorities.
• Proficient in preparing reports, reviewing contractor KPIs, and validating operational data.

Work Environment and Location

This is a full-time, on-site position located in Dhalam, Makkah, Saudi Arabia. The role requires full-time residence within the project's accommodation facility. Relocation to the site is authorized.

About the Role

Bechtel Corporation is seeking an experienced Camp Supervisor to manage the daily operations and performance of an accommodation facility. This full-time role involves overseeing contracted accommodation services to ensure all aspects of the facility, including accommodation, catering, cleaning, maintenance, and essential services, meet required quality, hygiene, safety, and service standards. The Camp Supervisor acts as the Bechtel representative on-site, conducting inspections, monitoring contractor performance, and proactively addressing issues to maintain a high standard of living for project personnel and ensure smooth project operations.

Project Context

The Ar Rjum Project is a greenfield gold project located in the Central Arabian Gold Region, approximately 200 km north-east of Taif and 26 km south of Al Mouwayh. The project encompasses three open-pit mining operations, waste dumps, ore stockpiles, a processing plant, tailings management facilities, and supporting infrastructure. This includes a permanent accommodation village designed to support the workforce engaged in these operations.

Key Responsibilities

• Supervise the Accommodation Services Contract, ensuring adherence to scope, KPIs, service levels, and contractual obligations.
• Conduct daily inspections of accommodation blocks, dining halls, kitchens, recreation areas, and maintenance activities.
• Review contractor reports on maintenance, cleaning, catering, incidents, and complaints, ensuring timely corrective actions.
• Ensure high standards of cleanliness, sanitation, hygiene, and overall facility presentation are maintained by the contractor.
• Monitor contractor performance trends and escalate recurring issues as necessary.
• Oversee catering operations to ensure compliance with food safety requirements and that meals meet quality and nutritional standards.
• Monitor and address resident feedback, complaints, and satisfaction issues.
• Oversee facility maintenance and preventive maintenance programs, ensuring timely resolution of defects.
• Ensure contractor adherence to all project safety, environmental, and health requirements.
• Act as the primary point of contact for accommodation-related matters for internal teams and stakeholders.
• Prepare daily, weekly, and monthly reports on facility conditions, contractor performance, risks, and improvement actions.
• Validate contractor data, including headcounts, occupancy, meal counts, and KPI submissions.

Qualifications and Experience

This role requires a bachelor's degree (or international equivalent) along with 8-10 years of relevant experience. Alternatively, candidates with 12-14 years of relevant work experience will be considered. A minimum of 10 years' experience supervising accommodation, hospitality, hotel, camp, or village operations, preferably in large-scale or remote project environments, is essential. Demonstrated experience overseeing outsourced accommodation or facility services contractors is also required.

Required Knowledge and Skills

• Strong understanding of catering, housekeeping, cleaning, laundry, maintenance, and essential services operations.
• Sound knowledge of food safety and hygiene standards (*, HACCP or national equivalent).
• Experience conducting inspections, managing service standards, and resolving operational issues.
• Strong communication, stakeholder management, and problem-solving skills.
• Proven organizational capability with the ability to manage multiple operational priorities.
• Experience preparing reports, reviewing contractor KPIs, and validating operational data.

Work Environment

This is a full-time position requiring residence within the Project accommodation facility (camp) in Saudi Arabia. The role involves close coordination with various internal teams, including Security, Logistics, and ES&H, as well as external stakeholders and regulatory bodies.

About the Role

Delta Hotels and Resorts is seeking a dedicated Guest Experience Supervisor to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an opportunity for an individual with 0-1 year of experience to contribute to guest service operations within the hospitality sector. The role is focused on ensuring a positive and memorable experience for every guest, aligning with the brand's commitment to service excellence.

Key Responsibilities

• Process guest check-ins, including identity verification, payment processing, room assignment, and key issuance.
• Set up guest accounts according to individual needs and enter Marriott Rewards information.
• Ensure room rates align with market codes and document any discrepancies.
• Secure payment before issuing room keys and manage billing adjustments as required.
• Compile and review daily operational reports, logs, and contingency lists.
• Complete cashier and closing reports accurately at the end of shifts.
• Provide guests with property information and directions.
• Address guest requests by coordinating with appropriate staff and ensuring follow-up for satisfaction.
• Process all forms of payment, vouchers, paid-outs, and charges.
• Balance receipts, and manage cash handling and security for the bank at the start and end of each shift.
• Obtain manual payment authorizations and adhere to all accounting procedures.
• Report any guest reports of theft to Loss Prevention/Security.
• Assist management with employee training, evaluation, counseling, motivation, and coaching, acting as a role model and initial point of contact for employee concerns.
• Foster positive working relationships and support team goals, responding to employee concerns.
• Adhere to company policies and procedures, report workplace accidents and unsafe conditions, and complete required safety training.
• Maintain a clean and professional personal appearance and confidentiality of proprietary information.
• Protect company assets, welcome guests, and anticipate their service needs.
• Assist individuals with disabilities and express appreciation to guests.
• Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards.
• Utilize computers and POS systems for data entry and retrieval.
• Perform tasks requiring standing, sitting, or walking for extended periods, and move, lift, carry, push, pull, or place objects weighing up to 10 pounds without assistance.
• Undertake other reasonable job duties as assigned by supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• A minimum of 1 year of related work experience.
• A minimum of 1 year of supervisory experience.

Required Skills

• Customer Service
• Cashiering
• Training
• Employee Relations
• Communication
• Problem-Solving
• Computer Systems
• POS Systems

Work Environment and Location

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the candidate to be physically present at the location, as it is not a remote position. The work is situated within the Jiddah region, Makkah, with the primary city being Jeddah.