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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah

About the Role

Chalhoub Group, a leader in delivering luxury experiences in the Middle East for over seven decades, announces the need for a dynamic Store Manager to open the FARM Rio boutique in the jewel of Jeddah. As a key player in the hybrid luxury retail landscape, Chalhoub Group manages a diverse portfolio of over 10 of its own brands, in addition to partnerships with over 400 global names in fashion, beauty, jewelry, watches, eyewear, and lifestyle. This role aims to deliver seamless omnichannel experiences and uphold the brand philosophy of inspiring, exciting, and delighting customers.

Store Manager Responsibilities

The Store Manager will be responsible for driving sales performance, fostering strong customer relationships, and managing a high-performing team. This position requires a proactive approach to market trends, a commitment to team development, and the ability to embody brand values in all interactions.

Key Tasks

  • Lead by example, representing the FARM Rio brand by communicating its values and philosophy in all activities and interactions with customers and team members.
  • Define, implement, and monitor the store's business plan to achieve sales targets and Key Performance Indicators (KPIs).
  • Manage the customer database to build strong relationships and identify future sales opportunities.
  • Stay up-to-date with the latest trends, products, and competitor activities, sharing feedback with relevant support teams.
  • Embrace the omnichannel retail approach by leveraging all online and offline points of sale.
  • Provide clear vision to the team regarding business objectives and store direction.
  • Identify, recruit, develop, and retain strong talent within the store team.
  • Create a positive work environment based on trust, respect, and fairness, acting as the voice of employees by sharing feedback, challenges, and concerns with leadership and HR.
  • Act as a coach for team members, fostering a growth mindset through the use of the Group's learning tools and platforms.
  • Continuously monitor team development and career growth plans, ensuring performance improvement plans are discussed and documented transparently.

Required Qualifications and Experience

  • Minimum of 5 years of experience as a Store Manager in a luxury or premium fashion brand.
  • Proficiency in English is essential.

Core Skills

  • Exceptional leadership and team development capabilities.
  • Proficiency in customer relationship management and building lasting customer connections.
  • Proven ability to achieve sales targets and drive business performance.
  • Skills in talent acquisition and retention strategies.
  • Ability to create and maintain a positive and motivating work environment.
  • Strong coaching skills to foster employee growth and development.
  • Experience in planning and executing performance improvement plans.
  • Proactive approach to fostering a growth mindset within the team.

Additional Information About the Work Environment

This position is located in Jeddah, Makkah Al Mukarramah, Saudi Arabia, and is full-time. Chalhoub Group is committed to fostering a people-centric culture, rooted in diversity, equity, and inclusion. The Group is a forward-thinking organization dedicated to shaping the future of luxury retail through innovation and a commitment to sustainability. The Group offers diverse career paths, enriching experiences, and opportunities for learning and development.

Requirements

  • Requires 5-10 Years experience

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