Vehicle Rental Agent📣 Job Ad

in Alturki Holding

about 11 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Jeddah

Join Alturki Holding as a Rental Agent!
As a key member of our operations team, you will ensure the optimal rental experience for our customers. Your primary responsibility will be to maximize sales and service opportunities for every customer, contributing to our mission of excellence in service.

Main Responsibilities:

Communicate with customers to answer questions and address concerns regarding their reservations or rental vehicles.
Assist customers in choosing a vehicle that meets their needs based on factors such as price and vehicle size.
Inform customers of any damage on the vehicle prior to rental.
Prepare rental agreements while advising on and upselling vehicles and optional extras based on customer needs and informing them of contract details, rental policies, and procedures.
Manage vehicle maintenance, inventory, cash sheets, and daily business reports effectively.
Process payments related to credit card transactions using the company system, prepare daily transaction balances, and maintain transaction records.
Handle opening and closing of rental agreements in compliance with company policies and procedures.
Collect rental charges from customers using various payment methods (Cash/POS/Bank Transfer).
Deposit collected cash in the company's bank account on a daily basis.
Prepare end of duty reports including daily collection reports and vehicle status reports.
Oversee the driver’s work, ensuring the vehicle is checked for tires, accessories, and mileage, and handle any complaints regarding vehicle damage.
Update inventory status of vehicles in use or maintenance.
Ensure that the vehicle is cleaned and refueled ahead of the next client's arrival.

Job Requirements:

Strong communication skills and customer service orientation.
Ability to handle financial transactions and maintain accurate records.
Detail-oriented and organized.
Previous experience in vehicle rental or customer service preferred.

Requirements

No experience required

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