Receptionist

Join Our Team at Ideal Fitness!
We are excited to announce job opportunities for Receptionists in various cities including Riyadh, Jeddah, Makkah, Buraydah, Khamis Mushayt, and Jazan. This is your chance to be part of a dynamic team committed to promoting health and fitness.

Key Responsibilities:
- Greet and assist clients with information about our services.
- Handle administrative tasks efficiently and effectively.
- Ensure a welcoming environment for all visitors.

Qualifications:
- Saudi nationality is required.
- Age should not exceed 30 years.
- Proficient in using computers.
- Commitment to working hours.
- Preferably a resident of the same city.

Educational Requirements:
- High School Diploma or Bachelor's Degree.

Benefits:
- Health and social insurance.
- Immediate hiring process.

We are looking for a professional receptionist to join the team, where they will be responsible for welcoming visitors and clients and directing them, answering phone calls and forwarding them to the relevant departments, and managing appointments and reservations. This position requires excellent communication skills, proficiency in using computers and office software, and the ability to handle work pressure with high professionalism. The ideal candidate must have a neat appearance, a friendly personality, and the ability to work within a team in a dynamic work environment.

First: Job Objective

Manage order and payment operations efficiently and accurately, ensuring a smooth and fast ordering experience for restaurant customers, in line with the service and quality standards adopted by the company.

Second: Tasks and Responsibilities

1. Receive customer orders inside the restaurant or through takeout.
2. Enter orders accurately through the point of sale system.
3. Collect cash and electronic payments and deliver the invoice.
4. Ensure the order's accuracy before delivering it to the customer.
5. Coordinate with the kitchen to ensure the speed and quality of order execution.
6. Effective communication with the work team and direct manager.
7. Maintain cleanliness and organization of the cashier area and ensure the availability of necessary tools.
8. Match cash and sales reports at the end of the shift.
9. Report any financial discrepancies or operational notes to management.
10. Professionally handle customer complaints and escalate them when necessary.
11. Full knowledge of product components and the ability to explain them to customers.

Third: Qualifications and Requirements

Fourth: Required Skills

1. Speed and accuracy in entering orders.
2. Communication and customer service skills.
3. Ability to handle work pressure and peak times.
4. Teamwork spirit.
5. Good handling of financial amounts.

Fifth: Working Hours and Location

• Working Hours: According to the approved shift system, with acceptance of shift variations per the contract.
• Work Location: Inside the restaurant or the pickup area.

Sixth: Operational Procedures

If the employee is assigned a task outside their expertise:

Perform the task if it does not affect the core responsibilities, with notification to the direct manager if it conflicts with job responsibilities.

In case of discovering an error in the financial custody:

Notify the direct manager immediately, review reports, and do not act individually with the amount except according to the approved procedure.

If the work pressure exceeds capacity:

Request support, organize priorities, maintain calmness, and avoid haste that causes operational errors.

In case of customer order delay:

1. Apologize to the customer professionally.
2. Explain the reason for the delay.
3. Follow up on the order with the kitchen immediately.
4. Notify the manager when the allowed time is exceeded.
5. Follow up on the order until delivery.