Operations Manager📣 Job Ad

Join Our Team as a Receptionist Sales!

Hayy Development Company (HDC) is a leading real estate developer dedicated to revitalizing historical neighborhoods and crafting authentic tourism destinations. We are committed to sustainable development and enhancing urban spaces, and we're looking for a passionate Receptionist Sales to support our mission.

Role Overview:
The Receptionist Sales position is a vital role within our Medina office. Your primary responsibilities will include:

• Greet and assist visitors with a friendly and professional demeanor.
• Manage phone inquiries, schedule appointments, and provide exceptional customer service.
• Handle clerical duties to ensure smooth front desk operations.
• Create a welcoming environment for clients and guests.

Qualifications:

• Strong communication and customer service skills.
• Proficiency in phone etiquette and professional receptionist duties.
• Basic clerical skills including organization, scheduling, and administrative support.
• Able to thrive in a fast-paced environment with excellent interpersonal skills.
• Bilingual proficiency in Arabic and English is advantageous.
• Prior experience in reception or customer service is preferred.
• A high school diploma or equivalent qualification is required; additional customer service certifications are a plus.

Join Rotana Hotels as a Human Resources Clerk!

In this vital role, you will provide administrative support to our HR department, ensuring efficient operations and excellent service to staff and management.

Key Responsibilities:

• Maintain and update employee records in HR systems.
• Assist in the recruitment process by scheduling interviews and posting job advertisements.
• Process employee documentation such as contracts, offer letters, and evaluation forms.
• Handle employee inquiries and provide basic HR-related information.
• Assist with HR projects and initiatives as needed.

Candidate Requirements:

• Proven work experience as an HR Clerk or in a similar role.
• Knowledge of HR processes and procedures.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in MS Office applications.
• A diploma or degree in Human Resources or a related field is preferred.

Join Rotana Hotels as a Reservation Agent!
We are excited to offer a position for a detail-oriented Reservation Agent to assist customers with their booking needs while providing excellent customer service.

Key Responsibilities:

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings in a professional manner.
• Collaborate with other team members to ensure smooth operations and customer satisfaction.

Candidate Requirements:

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

Come be part of our team and enjoy a fulfilling career with Rotana Hotels!