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Contract TypeContract TypeSeasonal
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Mufeed as an Operation Manager!

مفيد ® | MUFEED is seeking a skilled Operation Manager on a temporary contract basis to manage and operate a project within the event and project management sector.

Responsibilities during the planning phase:
  • Prepare and implement detailed operational plans.
  • Conduct on-site studies and translate them into operational layouts (entrances, exits, pathways, visitor experience).
  • Estimate capacity and develop flow plans.
  • Manage ticketing, registration, and permits.
  • Prepare contingency and risk management plans.
  • Coordinate with stakeholders (security, civil defense, government entities, suppliers).
  • Manage budget and resources allocation.
  • Create work schedules (Run Sheet, Shift Plan).

Responsibilities during operation:
  • Oversee crowd management and control access.
  • Supervise operational staff (organizers, supervisors, security, safety).
  • Respond to incidents promptly and effectively.
  • Ensure operational readiness.
  • Coordinate directly with project management and relevant parties.
  • Monitor performance indicators (KPIs) such as waiting times and visitor flow.
  • Ensure a seamless visitor experience.

Responsibilities during closing:
  • Inventory and hand over operational assets (barriers, equipment, devices).
  • Prepare a closing report (numbers, achievements, notes, pictures).
  • Document lessons learned and provide evaluations of team and supplier performance with recommendations for improvement.

Required skills and experiences:
  • Minimum 23 years of experience in event and project management.
  • Thorough knowledge of crowd planning, visitor experience, and risk management.
  • Familiarity with logistics management (site setup, supply chain).
  • Understanding of ticketing, registration, and permit systems.
  • Proficient in preparing daily operational reports and final reports.
  • Ability to create precise visitor counting mechanisms.
  • Professional interaction with the team to ensure quality performance.
  • Familiar with project management tools (MS Project, task management systems, Excel).

Notes:
  • This position is for freelancers.
  • Duration: 2 to 4 months.
  • Must be available for travel within the Kingdom.
  • Immediate availability for full-time work.

Requirements

  • Requires 2-5 Years experience

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