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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Our Team as a Receptionist at Hilton!

Are you passionate about delivering exceptional customer service? At Hilton, we are seeking a Receptionist who will contribute to creating outstanding experiences for our guests from check-in through check-out.

Key Responsibilities:
  • Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
  • Manage guest queries and ensure timely resolution.
  • Conduct audits as required and keep management informed of guest feedback.
  • Sustain high levels of customer service consistently.
  • Participate in training and assist with the development of front office team members.
  • Have a thorough understanding of hotel room categories, rates, packages, and promotions.
  • Optimize room occupancy through effective up-selling techniques.
  • Adhere to financial procedures regarding currency and payment acceptance.
  • Follow hotel policies on security, fire regulations, and health and safety.
  • Assist other departments when necessary.

Requirements:
  • Previous experience in a customer-focused role.
  • High school diploma or equivalent.
  • Positive attitude and excellent communication skills.
  • Strong commitment to high-quality customer service.
  • Good grooming standards.
  • Ability to work independently and as part of a team.
  • Competent IT skills.

Preferred Experience:
  • Experience in cash handling.

About Hilton:
Hilton is the leading global hospitality company with an impressive portfolio of brands. We are dedicated to providing exceptional guest experiences and nurturing our team members to create a bright future in hospitality together.

Requirements

  • Requires 2-5 Years experience

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